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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,546 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,546 reviews

November 04, 2020

Great service very kind and friendly and helpful glad I purchased my Vehicle from Klaben and I would recommend this dealership to all my family and friends More

by WIDEPATH6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Davies
Feb 05, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

November 03, 2020

Stacey was great! Stayed late to show me the Aviator and take me for a test drive. Great demo. Also assisted with purchase of accessories and install of accessories with service after the sale. Quickly resp More

by gjfacemd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We are happy Stacey was able to help you out! Thanks again for your business! Take care!

November 03, 2020

We have been dealing with Klaben Ford for around 30 years , always friendly staff and salesperson who works to get you the best deal . Also great service !! More

by handhewnhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, John Renier
November 02, 2020

Michael Klaben Jr. was great and extremely helpful throughout the whole process. I would recommend him and Klaben Ford to others interested in purchasing a new vehicle. Also, great service and respect More

by gabby femia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Great experience. Jim Valesky made the process straight forward and easy.Great price and fair trade in value. I will be back for my next purchase. More

by docmaple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Valesky
October 30, 2020

Everyone is always so nice to me so thank you. I will be dealing with y'all in the future and will send more people. More

by wandadeemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, John Renier
October 29, 2020

I was told over the phone when I booked my service appointment that the (recall) repair would take only 5 minutes. I was there over an hour. I would have no problem waiting that long for the service More

by Weezie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Burk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Klaben Ford Lincoln of Warren responded

Thank you for your valuable feedback. We apologize for the excessive wait time. We fully understand and agree with your comments. We review all feedback with the appropriate personnel in a continuous effort to improve. Feel free to call me personally if you have additional thoughts or would like to discuss further. Thank you. Mike Klaben Sr (330)369-4444 Ext. 112.

October 26, 2020

The first come first served policy wasn't bad considering I came early. My car was taken right in & it was done in less than one hour. More

by Ibjemch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Always prepared to answer all the mechanical questions concerning the needed repair and provide cost options that are favorable to you.. They're there and available when you need them and never adding mor More

by AVERQUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Renier
October 20, 2020

Gary James was very accommodating. He went out of his Gary James was very accommodating. He went out of his way to make sure that he earned my business. Mike Schmidt was also very helpful More

by darhug47
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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