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Koons Annapolis Toyota

4.8

528 Lifetime Reviews

1107 West Street, Annapolis, Maryland 21401
Open Now 9:00 AM - 9:00 PM Hours
Call (410) 268-6480

Top Reviewed Employees

Viktor Beshidze, Finance Manager, Koons Annapolis Toyota

Viktor Beshidze

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Latoya Gardner, Finance Manager, Koons Annapolis Toyota

Latoya Gardner

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Neal Barrett, New Car Sales Representative, Koons Annapolis Toyota

Neal Barrett

New Car Sales Representative
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
William Gable, New Car Sales Consultant, Koons Annapolis Toyota

William Gable

New Car Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

March 24, 2017

"Just when you think Customer Service is dead. "

- RJ Swigert

More and more you see so many companies where customer service is lacking. But I can honestly say that Koons Toyota in Annapolis still believes in it. We just purchased a new 4Runner and had some extras added. When we dropped the vehicle off to get them put on, we expected it to be done within a day. 3 days later, and after several calls and delays the service dept. said it was finally ready, only to find out when we arrived to pick it up, that it was not completed. I spoke with the General Sales Mgr. Suheil Katan to explain my dissatisfaction. He immediately took care of the situation and went out of his way to make sure we were taken care. Thank you Mr. Katan for keeping customer service a priority.

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March 23, 2017

"Unexpected blessings :)"

- Terry

We needed a car for my physically disabled son to drive after it became too hard for him to drive his Scion stick shift. In addition to great service on the Scion (thanks Kevin Biggam), so we could pass it along, Rich Gallena, found us a used car we weren't even looking for... but we are grateful it was available: comfortable fit for my son, in pristine condition and a great price. Rich assisted us over several days, was not pushy and was very thorough on addressing our specifications.

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March 23, 2017

"Happily fulfilling a college graduation promise!"

- Paul & Michele

It was our first time at Koons of Annapolis, what a wonderful experience! We purchased a Prius Prime for our daughter celebrating her college graduation. Henry Reynolds was our product specialist, he was great to work with, very knowledgeable & patient as she made her decision. Latoya Gardner was wonderful to work with from the financial aspect! Everyone there was very friendly.

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Featured Inventory

New 2017 Toyota Prius, $29637

2017 Toyota Prius

$29,637

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New 2017 Toyota 4Runner, $35276

2017 Toyota 4Runner

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New 2017 Toyota 4Runner, $42603

2017 Toyota 4Runner

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New 2017 Toyota 4Runner, $42369

2017 Toyota 4Runner

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Photos & Amenities

  • After Hours Drop-Off
  • Shuttle Service
  • Valet Parking
  • Children's Play Room
  • Customer Lounge Area
  • Free WiFi
  • Laptop Computers
  • Television
  • Cable TV
  • Free Coffee
  • Carlson's Donuts
  • Vending Machines
  • Rental Car Service Onsite
  • Authorized Parts Store
Koons Annapolis Toyota, Annapolis, MD, 21401