My toyota corolla had a recall on the air bags and I called koons toyota in Arlington to make the appointment and fix the problem with the air bags.I spoke to cyntia Seda at the service department ,she was very helpful and extremely courteous .It was easy to make the appointment and they fixed the problem right away ,I will 100% recommend this dealer.
In and out on time. Wonderful! Everything accomplished. Comfortable waiting area. Friendly and very courteous employees. Have been using Koons service for 17 years and will continue!
When getting my car repaired, Oscar C was very professional and informative. He let me know how long it was going to take beforehand, and if I needed to leave by a certain time that he could get me a rental. He was just super genuine, real, and honest. No beating around the bush or sugar coating anything, and got right to the point. I really appreciated that and all his hard work. Thank you, Oscar!