Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,529 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,529 reviews
February 23, 2024
Thank you for working on my car, it went very well. Thank you again, a happy customer. Thank you again, a happy customer. More
by ELSSTALEY
Verified CustomerEmployees Worked With
February 23, 2024
Best buying experience in my life. The sales team was amazing and the Sales Manager made sure we were treated like royalty The sales team was amazing and the Sales Manager made sure we were treated like royalty More
by davidgburnettdb
February 22, 2024
It's always a pleasure to stop by Koons Annapolis, to buy or service a vehicle. Many Thanks to everyone at this exceptional Dealership... Thanks, Phil S. or service a vehicle. Many Thanks to everyone at this exceptional Dealership... Thanks, Phil S. More
by PHILSTRISSEL29
February 22, 2024
Great timely service. Everything went as planned. Service rep was thorough and pleasant. Definitely recommend Everything went as planned. Service rep was thorough and pleasant. Definitely recommend More
by BRANDT Butcher
Employees Worked With
February 21, 2024
Outstanding dealership in every respect. Salesperson Zach Swenski and Business Manager Terri Norris did a tremendous job. I visited a few other non-Ford dealerships over the past couple of w Salesperson Zach Swenski and Business Manager Terri Norris did a tremendous job. I visited a few other non-Ford dealerships over the past couple of weeks and they didn't compare. Highly recommend Zach and Koons Ford. Great experience. More
by Mstjeanoa
Employees Worked With
Terri Norris, Zach Swenski
February 21, 2024
Great service. Friendly people. Loaner was a great help although they finished way before expected. Friendly people. Loaner was a great help although they finished way before expected. More
by EUGENIADM
Employees Worked With
February 20, 2024
Darrick was easy to work with and made everything simple. Car arrived quicker than anticipated Car arrived quicker than anticipated More
by lawrencedylan1993
Employees Worked With
February 20, 2024
Service on the suv went as expected all good will be bringing the vehicle to have them as to why the service light is on bringing the vehicle to have them as to why the service light is on More
by NANA60J
Employees Worked With
