Koons Volvo Cars White Marsh

Great experience at Koons Volvo! We had a great experience at Koons purchasing a used Volvo. Larry Jones was especially helpful, very pleasant, and professional! Zack Zacerous made th We had a great experience at Koons purchasing a used Volvo. Larry Jones was especially helpful, very pleasant, and professional! Zack Zacerous made the financing portion as painless as possible. And thanks again to Jeff and Tim for everything. We’ve bought four cars from Koons since 2016 and we have no complaints. More

Outstanding service! My experience at Koons Volvo was outstanding. I had the best experience ever and would highly recommend all of my family and friends to visit Koons V My experience at Koons Volvo was outstanding. I had the best experience ever and would highly recommend all of my family and friends to visit Koons Volvo. I witnessed the most professional service department in sales department ever! From the moment that I walked in the store I was happily greeted and treated with dignity, respect, and intense. Love. I almost forgot I was at a car dealership. Each member of the staff carefully listened to my wants and found the perfect car that met my wants and needs. I am completely satisfied and overjoyed with my brand new Volvo. More

Great experience and customer service by James Brandon Great customer service experience provided by sales reps. Answered questions in timely fashion made the experience smooth as possible. Would recommend Great customer service experience provided by sales reps. Answered questions in timely fashion made the experience smooth as possible. Would recommend a toner customer to go this dealer and buy a car More

Blair is awesome!!! Blair Tyler Is a sales manager at Koons Volvo and is extremely responsive. Blair wan not my initial point of contact for an item I needed to take care Blair Tyler Is a sales manager at Koons Volvo and is extremely responsive. Blair wan not my initial point of contact for an item I needed to take care of. After several attempts to get a response from another Koons employee, I happen to contact Blair. Even though he was not involved with the issue, he contacted me immediately and went out of his way to provide me the answers I needed. I recommend Blair because he goes above and beyond and he is an asset to Koons! More

Low key and easy shopping experience I am not a car guy at all and wasn't sure exactly what I was looking for. Larry was knowledgeable without being pushy and spent a lot of time with me I am not a car guy at all and wasn't sure exactly what I was looking for. Larry was knowledgeable without being pushy and spent a lot of time with me narrowing down my selections and making me more comfortable with the process overall. It was very much appreciated and I will definitely be returning More

A Blessing in the car dealership! I was frustrated and beside myself. I needed a new vehicle but I thought I would keep my vehicle and have her fixed. Instead, I was blessed with an I was frustrated and beside myself. I needed a new vehicle but I thought I would keep my vehicle and have her fixed. Instead, I was blessed with an up date and within my budget. Larry, my sales rep. and staff made my transaction smooth and blissful. All sincerity and gratitude, Happy Camper, Lenora More

Sales associates are Amazing! I went into the dealership with several questions, and Larry Jones spent quite some time walking me through all of the various options available. He I went into the dealership with several questions, and Larry Jones spent quite some time walking me through all of the various options available. He was very patient and didn't mind explaining things in a few ways until I was sure I understood everything. It was greatly appreciated! More

Great first time experience. As a Volvo owner for more than 20 years, I had a great first experience with Koon’s Volvo. Larry and Zach provided a low pressure experience. I As a Volvo owner for more than 20 years, I had a great first experience with Koon’s Volvo. Larry and Zach provided a low pressure experience. I also liked that the paperwork was completed digitally with an electronic copy on a thumb drive. Thank you. Chris More

Awesome experience We purchased a new vehicle. Larry Jones did an amazing job guiding us through the process. It was smooth and we got a great deal We purchased a new vehicle. Larry Jones did an amazing job guiding us through the process. It was smooth and we got a great deal More

Helped me make a decision Larry Jones knows a lot about cars, and I do not. He helped me understand the pros and cons of the models I was looking at, and helped be find someth Larry Jones knows a lot about cars, and I do not. He helped me understand the pros and cons of the models I was looking at, and helped be find something in my budget, not trying to upsell me beyond what i could afford. That is the kind of thing that will make me loyal to Koons Volvo and Larry for years to come, and i will pass that on to my children. Thanks! More