Kundert Volvo

Reason for Visit: Service

I recommend this dealer: No

My Review of Kundert Volvo:
Kundert Volvo (on R17) totally overcharges on the time it takes to do a job. I can understand their $125/hour labor, but they really gouge you on the job time. For example, I have a 2000 Volvo V70 AWD and I went in to have the Upper Engine Mount (part cost $68 - which is okay). This part takes about 15-30 minutes for an experienced mechanic (no lift needed, no components to remove, only 5 bolts to remove the old part) and I was charged $217 for the Parts/Labor - or about $150 in LABOR. At $125/hour that's over an hour in they charged me in time - - - A TOTAL RIPOFF!!!! Here's an even better example for those that know the Volvo 850/V70 engines. They charge $350 to replace the gasket and O-ring to the Turbo Oil Return line. These 2 parts cost less than $10.00 at IPD and I've personally changed these on both Turbo and Non-Turbo 850/V70's (the leak eventually on all of them) in about 30-60 minutes (and that's just a heavy duty floor jack) - - - WTF do they charge 2.75 hours (or about $340 in LABOR) for this SAME JOB --- it should cost at best $125 (ONE hour's work)??????? DAMN RIPOFF ARTISTS!!!! I WOULD NEVER RECOMMEND KUNDERT VOLVO TO ANYONE THAT CAN SPIN A WRENCH!!!

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Kundert Volvo:
Friendly, reliable, work done on time as promised, very knowledgeable.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Kundert Volvo:
Got best deal in NJ for my new S60. Reliable, honest. A++++++

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Kundert Volvo:
friendly, finished on time, very good knowledge, problem solved.
after trying a service station, then another dealer(un-named), Mike at Kundert took excellent care of me. the vehicle was returned clean and as presented to them. although the price seemed high at the time, I do believe it was fair since the problem has finally been fixed.
sincerely, Jim

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