I CALLED ABOUT A HUMMER H2 TALKED WITH TOSHI MERRITT ON 2-5-13, MADE A OFFER HE DID NOT CALL ME BACK, CALLED BACK ON 2-13-13 TALKED WITH JOHN TOLD HIM ABOUT MY PREVIOUS OFFER AND DID NOT HEAR BACK FROM TOSHI, HE SAID THAT TOSHI HAD SENT A E-MAIL AND THE PRICE WAS $19,400, SO I MADE A OFFER OF $19,000 TO JOHN, HE SAID DO YOU WANT ME TO CALL YOU BACK, I TOLD HIM YES PLEASE. DID NOT HEAR FROM JOHN SO 23 HOURS LATER I CALLED ASK FOR OWNER, I WAS TOLD HIS NAME WAS (BRAIN CASTING) SO I LEFT HIM A MESSAGE. ABOUT A HOUR LATER TERESA CALLED WHAT A PIECE OF WORK SHE IS!!!! SAID SHE WAS GENERAL SALES MANAGER, TOLD ME HOW GREAT HER SALES PEOPLE ARE AND I WAS WRONG. SHE TOLD ME SHE WOULD SELL ME THE H2 FOR $20,500, I TOLD HER THEY TOLD ME $19,400, SHE THEN TOLD ME SHE WAS SALES MGR. TODAY AND THE PRICE WAS $20,500 AND THAT WAS WHOLESALE ON A 10 YEAR OLD VECHICLE LIKE I WAS STUPID. I HAVE BOUGHT SEVERAL GM VECHICLES INCLUDING ( 2) 2012 I WILL BE CONTACTING GM TO FILE A COMPLAINT. COMPANY HAS NO CLASS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
THE (PRINESS) SALES MGR. SHOULD BE WASHING CARS NOT SELLING THEM, SHE THINKS SHE IS SO SMART. I STILL CAN NOT BELIEVE SHE TOLD ME SHE WAS SALES MGR. TODAY AND THE PRICE IS MORE, IS THAT THE WAY YOU RUN YOUR BUSINESS

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I had a great experence at Kuni in Sacramento and would highly recommend Kuni. I felt that Kuni listened to my needs and wants of buying a car. Thanks Kuni!

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I came in to purchase a new CTS, and was completely satisfied with my experience. Nick was extremely friendly, helpful, and not at all pushy. On my test drive, he let me try out the vehicle features and didn't constantly talk as I drove. Excellent salesman and great dealership!

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I would recommend this dealership and sales person because they were friendly,
courteous, professional and they listen to what you had to say. They work
with you and give you a fair deal. I just can't say enough, they were
wonderful to work with. Their finance department was the same way.

Thank you KUNI!!!!

Erma

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We were looking for a diesel extended cab pickup truck to tow a trailer and located this one on the GMC web site. When we called Effie Fuentes and his manager to inquire if it was available to view, we found them to be very easy to work with and they provided excellent service. In person they were also friendly and helpful. They provided a clear offer and included all discounts in the worksheet. When we picked up the truck Effie provided a tour of the service department and made certain we understood the process for obtaining service. We would do business with them again.

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THE PEOPLE AT THIS DEALERSHIP WERE VERT RUDE TO ME AND REFUSED TO WORK ON MY GM/PONTIAC THAT HAS THE BEST WARRANTY GM PROVIDES. I GUESS BECAUSE I MADE IT CLEAR I DONT PLAN ON PAYING YOU MORE THAN THE 100 DOLLAR DEDUCTIBLE, THEY WEREN'T INTERESTED IN HELPING ME. I WAS ALSO TOLD THIS IS THE WORST DEALERSHIP IN SACRAMENTO BY BRIAN AT FUTURE FORD OF SACRAMENTO. HE IS A MANAGER. EVERYTHING IM SAYING IS THE TRUTH. I HAVE ALREADY FILED A COMPLAINT WITH PONTIAC, AND NOW IM FILING ONE WITH THE BETTER BUSINESS BUREAU. IT IS ALSO MY HOPE TO SEE THIS COMPANY FINED THE USUAL $500 BUCKS FOR BEING A BAD COMPANY.

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First I have to say the car i bought was a new camaro. If you dont have one you should get one because its probably one of the best chevys ive ever owned. The salesman Effie was great he was really nice not pushy. Effie and johnathan worked out a great deal on the car that i could not pass up. There was a couple hang ups in the financing that got worked out after a little bit of time. The Gm Brian and elizabeth the sales manager addressed the issues and went out of there way to make sure I am now a happy customer. You dont buy a car everyday so its nice to know when things come up they are there to work things out and dont just leave you hanging. Elizabeth is Awesome and she genuinely wants to make sure you are happy. Based on my experience today I would buy another car there and would recommend anyone looking to go talk to Effie And see what they have to offer.

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I purchased a brand new 2012 Cadillac SRX from Kuni in February and have never experienced such poor service. In the past 10 years I have purchased a new Volkswagon, Jeep, and Nissan Murano; each of these dealerships had better customer service than Kuni. Not only did Kuni turn in my DMV paperwork incomplete, they failed to resubmit it, and now that I am refinancing the vehicle the registration has the wrong lienholder listed so I am waiting again for Kuni customer care(less). Good pricing only goes so far to cover extremely poor customer service. Yes, I have filed a BBB complaint but they are not an endorsed business. Surprise!

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worst dealership ever. dont ever want to buy another car from here. lied about what was new or used on the car, and lied about what was wrong with the car in order to make a sale. the only thing going for this dealership is the auto parts/mechanic area. BAD dealership. infact i may have to enforce the lemon law!

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I had an excellent experience purchasing a new Chevy Malibu. They had great options for financing. The car was exactly what I was looking for at the right price.
They also gave me a good price on my trade in. I will definately be back when I replace my Ford F150 with another Chevy!

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