Reason for Visit: Sales
I recommend this dealer: Yes
My Review of LAND ROVER HOFFMAN ESTATES:
Consistently this dealer fails to repair my vehicle the first time. Taking my vehicle in for regular service they failed to detect problems until after the warranty had expired. For example, every inspection they did on the cooling system never mentioned the splintered coolant reservoir, which I did not know was a problem, until they informed me that it needed to be replaced. Seeing this part, it looked the same after a couple months of driving.
Had the brakes replaced, and they kept making a sound when I reversed, told them about the problem, and they never made any attempt to fix the problem.
When I bought my vehicle for them, we paid extra for the loaner service, which meant when we had the vehicle serviced we would receive a loaner. After my vehicle was out of warranty, they no longer wanted to honor that arrangement.
During one repair, they cracked a cover, and attempted to charge me for the replacement. After asking them to show me the cracked cover, the were conveniently able to cover the piece under warranty.
I generally got the impression that they were not honest.
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