My Review Of LaFontaine Nissan:
I came here after being told by two other Nissan dealers that the car I wanted could not be found or special ordered. I was looking for a completely stock Nissan Versa sedan. Garber Nissan, my local dealer told me that they only get a certain number of special orders per quarter, and they couldn't help me. They were completely unfriendly, unhelpful, and uninterested I think in pursuing a sale that there wasn't much money to be made on. I contacted another Nissan dealership in Clarkston by phone. Here the salesperson was very helpful and friendly, but in the end the result was the same and they didn't have a car or the means to order one. He said that a higher volume dealer might be of more help to me in ordering the car, and he referred me to LaFontaine. I called them and dealt with Brad. He was very helpful, friendly, and knowledgable. After going over what I wanted in the car and why, they determined that the only way to get it was through special order, and they were willing to do so. They warned me ahead of time that it would probably take a while to get, and I had to put a certain amount down to order. This all worked out fine. 3 months later I had exactly what I wanted. Don the new car manager and the girl that did my final paperwork were great too. I had a small problem with the car that I noticed on the way home (no dash lights, no turn signal indicators). LaFontaine was closed for the night by the time I noticed this and got home, so I decided to take it in to Garber to get looked at (since I live 1.5 hrs. away from LaFontaine). I called to set something up and the guy was a complete jerk, saying it wasn't their problem, and maybe he could fit it in (like it's some sort of personal favor). Frustrated, I called LaFontaine and the service manager could not have been more helpful. He knew exactly what the issue was (apparently the car was in "transport mode"), and he gave me his cell number and said to call him when I was in front of the car. All that had to be done was to push a fuse all the way in. I was happy to avoid using Garber at all. So, in summary, I would definitely make the drive again to deal with these people the next time I need a car.
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