LaFontaine Toyota Scion Suzuki Kia Hyundai

LaFontaine Toyota Scion Suzuki Kia Hyundai
2027 S. Telegraph
Dearborn, Michigan 48124

Sales: (866) 567-9258
Service: (866) 470-4274
Parts: (866) 470-4274

Manufacturers: Hyundai, Kia, Suzuki, Toyota, Scion

Most Reviewed Employees
Kuwan Payne Kuwan Payne
Sales Professional
Awring Ahmed Awring Ahmed
Sales Professional
Miles Brown Miles Brown
Sales Professional
Jay Saulsberry Jay Saulsberry
Sales Professional
Mike Curry Mike Curry
Finance Manager
Bill Marks Bill Marks
Sales Professional
Ha Parrinello Ha Parrinello
Sales Professional
John Alton John Alton
Sales Professional
Tamika Thomas Tamika Thomas
Sales Professional
Eric Hay Eric Hay
Honda Used Car Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free WiFi
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 3:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
50 Reviews
LaFontaine Toyota Scion Suzuki Kia Hyundai

Overall Score: 5 Star Rating4.7



About LaFontaine Toyota Scion Suzuki Kia Hyundai
Certified: LaFontaine Toyota Scion Suzuki Kia Hyundai
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, LaFontaine Toyota Scion Suzuki Kia Hyundai has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Sweetmeek
5/19/2012 9:54:51 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Miles Brown

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
Miles was great! Very friendly and helpful. He answered all of my questions. Next time you're in the market for a new vehicle definitely go see Miles.

Share on Facebook

Was this review helpful to you? Yes | No
wisetechscott
5/8/2012 2:40:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kuwan Payne

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
I think that kwan and the staff at Lafontain are amazing and I would recomened them to anybody looking to buy a car. I will deffintly be comeing back.

Share on Facebook

Was this review helpful to you? Yes | No
gperry1961
5/6/2012 10:53:34 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Marks

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
Bill was a joy to work with he answered all questions and had a very funny sense of humor. I needed time for my purchase and they were very accomidating

Share on Facebook

Was this review helpful to you? Yes | No
Raven610
5/3/2012 9:09:11 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Miles Brown

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
This is the third vehicle that I have gotten from LaFontaine. They stress customer service and fairness, and they stand behind their work 100%. The new vehicle is my first lease, so I am interested to see how this all works out. I am sure that I will be just as happy in 3 years as I am now.

Share on Facebook

Was this review helpful to you? Yes | No
rnfike2005
4/27/2012 7:32:36 AM

Overall Score: 2 Star Rating   2.2  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Troy in service

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
I had modified a mortgage and it caused my credit score to drop. I had turned in a lease for a chevy trailblazer and was told they could not help with another vechicle. I went to La Fontaine and was put into a Kia Sorento with astronomical payments but felt I was between a rock and a hard place so to speak, the sales person was very pleasant but when it came to service it was not what I had expected, I had purchased road side assistance and when the new tire on the vehicle blew I was told that I was not in the "pick up range" and had to arrange for towing myself, the time spent waiting for an oil change was longer than I had ever experienced and finally I was told that my oil pan was leaking after only 18000 miles, the sales person told my 3-4 days till parts would arrive, I had to call them over a week later and when I did was informed that I would either have to miss work or pay for a rental car myself because they had no loners, I explained that I could do neither and was told that they would speak with a manager and call me back, I never recieved a phone call. Neadless to say I went to a local chevy dealer and was able to get out of that vehicle and I would not recomend La Fontaine to anyone looking for a vehicle.

Share on Facebook

Was this review helpful to you? Yes | No
gmorden
4/25/2012 9:27:16 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jay Saulsberry

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
Jay Saulberry did an outstanding job of meeting my needs. He presented various leasing options and vehicle choices to accomodate me. I was able to get the vehicle I wanted while staying within the budgetary constraints that I provided. Furthermore, when I came to the dealership to make my final choice, I was informed that the color I wanted was no longer available as someone had purchased it just before I arrived. I was willing to settle for a different color, however, upon seeing my disappointnment Jay indicated that he would locate a car from another dealership because he wanted me to be happy. He had the car for me the very next day and we closed the deal that evening. As far as I am concerned, Jay went above and beyond what was required of him. I will be doing business with Jay and Lafontaine again!!

Jay, thanks again for everything!!!

Share on Facebook

Was this review helpful to you? Yes | No
Vicky Sale
4/23/2012 5:28:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Miles Brown

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
This was my second experience leasing a new vehicle with LaFontaine KIA. Both times, it was a hassle free, pleasant experience. Their customer service is No. 1 and I would highly recommend them. Both times I leased a KIA Soul, and my salesman was able to get me the exact color and options I wanted in an amazingly short amount of time. Miles Brown is very professional, and puts forth every effort to take care of his customers. I am very happy with my lease and my leasing experience and will very likely lease my next vehicle from them as well!

Share on Facebook

Was this review helpful to you? Yes | No
KLJ579
4/3/2012 11:13:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kuwan Payne

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
My experience with buying a car from Kuwan Payne was very positive. Kuwan is very personable, honest, and follows through with everything he says he will do. I recommend Kuwan to anyone wanting to purchase a vehicle from LaFontaine.

Share on Facebook

Was this review helpful to you? Yes | No
lefty0823
4/3/2012 9:51:17 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kuwan Payne

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
Kuwan was nothing less than spectacular upon my visit to this dealer - His professionalism was mirrored by his personality as he not only helped put me in a new car that was right for me - but also helped entertain my two young sons who were with me during the entire time I was there. I work in the service industry as well and I lead and manage a large group. Kuwan attention to his customers needs, and his ability to adapt to situations (credit, kids, etc) and please not only his customer but his employer are to be commended! Please ensure he is there when I am ready for my next vehicle which I will most certainly be getting from Lafontaine!

Honorable mentions also go to Stacey (whom I conversed with via email at the start of my experience) and Josh in financing - my interactions with those individuals were also very pleasant and positive!

Share on Facebook

Was this review helpful to you? Yes | No
Gerald Demeter
4/2/2012 7:43:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: JASON REINKE

My Review of LaFontaine Toyota Scion Suzuki Kia Hyundai:
I would like to than everyone expecially Jason Reinke for all of his help assisting my daughter, husband and myself in purchasing the 2012 Hyaundi Accent, we were looking for great mileage and a good reliable car. The loan officer was also great, we didn't get pressured into anything.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>