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Lakeside Toyota

Metairie, LA

3.9
723 Reviews
Lakeside Toyota has been a volume Toyota dealer in the Greater New Orleans for over twenty two years specializing in new Toyotas, and Toyota Certified cars, trucks, and SUVs in Louisiana. We are located at the foot of the Causeway in Metairie, La. In 2004, the Scion franchise was added to the dealership offering a greater selection to our customers with models such as the Scion XA, XB, TC and the new sporty FRS. We also offer a wide variety of new and used Toyota cars, Trucks and SUV's such as: Avalon, Camry, Solara, Corolla, Matrix, Prius, Yaris, Tacoma, Tundra, 4 Runner, FJ Cruiser, Highlander, Land Cruiser, RAV4, Sequoia, Venza, Sienna, Camry Hybrid, Avalon Hybrid and Highlander Hybrid. Come in and see why we are a volume Toyota dealer!
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3701 N Causeway Blvd

Metairie, LA

70002

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Showing 723 reviews

April 09, 2024

Went in to see if Lakeside Toyota would do a 200K mile service on my 2006 Toyota 4Runner. Was told that if I had not had it serviced here before and it was over 10 years old they would not do the service More

by gatoreed
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Paul Buisson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Lakeside Toyota responded

gatoreed, we apologize you are not happy with your experience at Lakeside Toyota Service Center. If you would like to tell us more about your experience, please call our Service Manager, David Winfield, at 504-833-3311 at your earliest convenience.

April 04, 2024

I was very pleased with the way my purchase at Lakeside Toyota went. Jonathan helped me with the sale and he did a great job. Everyone was very helpful no pressure and very easy to work with. I would defin More

by 504
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Campise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Bryant
Apr 05, 2024 -

Lakeside Toyota responded

That is so amazing to hear, 504! Thank you so much for taking the time to share your feedback with our team at Lakeside Toyota. It's great to know that we continue to provide our customers with everything they need. Have a great day!

March 28, 2024

I have purchased many vehicles and this time was the easiest and quickest of the all!Bob Licht was the most professional and informative thank you. More

by m.hennessey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Amenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Licht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Lakeside Toyota responded

We're happy to hear you had an awesome time with us at Lakeside Toyota, m.hennessey! Thanks for sharing your experience. We hope you stop by and see us again soon!

March 20, 2024

Quick and professional service. They’re always on time and respond quickly. I’ve been bringing my cars to Lakeside Toyota for 15 years and will continue in the future More

by TundraDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Paul Buisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Daigrepont-Stropolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Campise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Letulle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gaude'
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Till
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Delatte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Calamia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lakeside Toyota responded

We're happy to hear you had an awesome time with us at Lakeside Toyota, TundraDriver! Thanks for sharing your experience. We can't wait to see you again!

March 20, 2024

Excellent service and professional atmosphere, wouldn’t trust anyone else w/ my cars and business. Ryan and Zaher helped me and my family multiple times and we will be back in the future. Ask for them when More

by TundraDriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cornell Burdis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Daigrepont-Stropolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Letulle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gaude'
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Till
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Calamia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zaher
Mar 21, 2024 -

Lakeside Toyota responded

TundraDriver, thank you for taking the time to leave this kind review! We are so glad Ryan and Zaher made your experience at Lakeside Toyota a great one. We can't wait to see you again in the future!

March 20, 2024

Reginald Renard is the go to person! The experience was awesome! They kept in constant contact with me, they worked with me and did not disappoint. I will be referring everyone I know to More

by DCarraby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reginald Renard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lakeside Toyota responded

Thanks, DCarraby, for the wonderful review of Lakeside Toyota! We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

January 28, 2024

Purchased a 2016 tundra last July my salesman was Milton. We agreed on a price I drove 6hrs to get there. When we got to the dealer we discovered an accident on the saw’s department with the numbers. Was a $ More

by Big Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Lakeside Toyota responded

Thank you for leaving this kind review, Big Mike! We love hearing you enjoyed your experience with Lakeside Toyota. We look forward to seeing you again in the future!

January 03, 2024

Once again the service department at Lakeside Toyota drop the ball. Very poor communication between myself and the service department. If you read the first review that I sent this is a continuation of that More

by jchristakis63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karl Meredith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Paul Buisson
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Winfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Delatte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Constanza. I would rate him lower than one star !!!
Jan 03, 2024 -

Lakeside Toyota responded

Thank you for your feedback. We apologize for any inconvenience you have experienced through these repairs. While there are sometimes unforeseen complications that prolong repair times, we are continually working to improve communication practices. If you would like to discuss this further, please call our Service Manager, David Winfield, at (504) 833-3311.

Jan 03, 2024 -

jchristakis63 responded

I believe David was part of the problem which I had with the service department from the beginning. Absolutely no apology from David or anyone part of his team. The interaction that I had with everyone from the service department could have gone a lot smoother if they just listened to me from the beginning. Today I picked up my truck and steering column which was changed was the problem all a long. The truck is much more tighter and not as loose in the steering component. Can you believe the response that one of David service manager told me that my truck was not a safety issue. That’s the reason why my truck did not take priority. Over other vehicles. I am very disappointed from that response from this service manager. Steering a vehicle is not a safety issue !!!!! I was so glad that everything was documented. For my safety and also from my family. Knowing if something would of happened to me or someone else. Lakeside Toyota at 3701 N Causeway Metairie La 70002 would of been responsible. So I know that I am not going to get a apology from anyone from the service department. They should offer at least a oil change using one hundred percent synthetic oil. Not the conventional oil or the synthetic brand.

December 28, 2023

Very professional and up front. Very satisfied with services and the deal they were able to get me on my new car/SUV. More

by Richard.j.rangel2369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaher Eljqouhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Lakeside Toyota responded

Thank you for taking the time to leave this kind review, Richard.j.rangel2369! We are thrilled to hear your car-buying experience at Lakeside Toyota was a great one. We hope to see you again in the future!

December 27, 2023

Salesman Bob licht only thinks about himself. The service department is the worst and unprofessional department I have ever seen. From top to bottom. I had dealings with every service department More

by jchristakis63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Karl Meredith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Paul Buisson
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Winfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Licht
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Delatte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Constanza he was the most unprofessional. He also the most dishonest manager !!!
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