Lakeside Toyota
Metairie, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 723 reviews
Went in to see if Lakeside Toyota would do a 200K mile service on my 2006 Toyota 4Runner. Was told that if I had not had it serviced here before and it was over 10 years old they would not do the service service on my 2006 Toyota 4Runner. Was told that if I had not had it serviced here before and it was over 10 years old they would not do the service. Nice to know that being stationed overseas for over 15 years with the military, you cannot get your 4Runner serviced. More
I was very pleased with the way my purchase at Lakeside Toyota went. Jonathan helped me with the sale and he did a great job. Everyone was very helpful no pressure and very easy to work with. I would defin Toyota went. Jonathan helped me with the sale and he did a great job. Everyone was very helpful no pressure and very easy to work with. I would definitely recommend them. And buy from them again myself. More
I have purchased many vehicles and this time was the easiest and quickest of the all!Bob Licht was the most professional and informative thank you. easiest and quickest of the all!Bob Licht was the most professional and informative thank you. More
Quick and professional service. They’re always on time and respond quickly. I’ve been bringing my cars to Lakeside Toyota for 15 years and will continue in the future They’re always on time and respond quickly. I’ve been bringing my cars to Lakeside Toyota for 15 years and will continue in the future More
Excellent service and professional atmosphere, wouldn’t trust anyone else w/ my cars and business. Ryan and Zaher helped me and my family multiple times and we will be back in the future. Ask for them when trust anyone else w/ my cars and business. Ryan and Zaher helped me and my family multiple times and we will be back in the future. Ask for them when you visit! More
Reginald Renard is the go to person! The experience was awesome! They kept in constant contact with me, they worked with me and did not disappoint. I will be referring everyone I know to The experience was awesome! They kept in constant contact with me, they worked with me and did not disappoint. I will be referring everyone I know to them. Thanks again to the Lakeside Toyota team for making this deal happen! More
Purchased a 2016 tundra last July my salesman was Milton. We agreed on a price I drove 6hrs to get there. When we got to the dealer we discovered an accident on the saw’s department with the numbers. Was a $ We agreed on a price I drove 6hrs to get there. When we got to the dealer we discovered an accident on the saw’s department with the numbers. Was a $3800 difference in what we agreed upon the night before. About 30sec after it was discovered they let me know we agreed on the numbers the night before and they took care of the difference in price. Very professional and enjoyable to work with. Will drive 6hrs again when I buy again. More
Once again the service department at Lakeside Toyota drop the ball. Very poor communication between myself and the service department. If you read the first review that I sent this is a continuation of that the ball. Very poor communication between myself and the service department. If you read the first review that I sent this is a continuation of that review. When they finally diagnosed the problem with my truck after bringing it to them multiple times. They ordered the part to fix my truck that was three weeks ago when my part finally came in. I had to acquire see what the problem was. I was told by Alex the reason why I wasn’t called because they had two technicians that weren’t at work. That’s not my problem. The only reason the service department acted so quickly because I wrote my first review about my concerns about the service department. Over three weeks went by, know communication by Alex once again. So I scheduled to bring my truck to be serviced with Alex and she told to bring my truck in for 8:00AM Tuesday morning. 1/2/2024. When I asked her what time my truck will be ready she stated there are two cars ahead of me. So she had me come at 8:00AM to tell me that my truck was not going to be work on till late afternoon. This is not the first time Alex or the other service managers has done this to me. This causes me lost wages if I have to accommodate the service department at Lakeside Toyota. When I left the Service Manager and my self agreed that my truck was going to be ready at 1:00PM. That was with Dave who took Karl place. So it was 1:15PM and know one called to let me know that my truck was ready. I called at 1:17PM and I spoke to Alex and I asked is my truck is ready. She told that there was two cars ahead my truck being serviced. WHY. She stated that they were safety issues.(Brakes). My truck has been a safety issue since May 2023. It was diagnosed for the steering column to be changed. If that’s not a safety issue I don’t know what is. !!!! I would like to conclude by saying that I spoke to Lisa the customer relations manager. She knows what I have been through with the Service Department at Lakeside Toyota. One excuse after another. No apologies at all not even with one service manager at Lakeside Toyota. That’s great way to grow the business. More
Very professional and up front. Very satisfied with services and the deal they were able to get me on my new car/SUV. Very satisfied with services and the deal they were able to get me on my new car/SUV. More
Salesman Bob licht only thinks about himself. The service department is the worst and unprofessional department I have ever seen. From top to bottom. I had dealings with every service department The service department is the worst and unprofessional department I have ever seen. From top to bottom. I had dealings with every service department manager. There were five of them that were very unprofessional to listen to my concerns. I bought my 2018 Toyota Tundra back in May of 2023. There was an unusual sound my front suspension was making. From there top technicians could not figure out was wrong with it. It was brought to them seven times to diagnose this problem. They try to charge me a diagnostic fee of one hundred seventy dollars. I insisted with all service managers that I have the best warranty which I payed for which is the platinum. Till this day they finally have diagnosed the problem and they said they were waiting for part to come in. I called them last week and the part came in two weeks ago. Now it has been three weeks now since they diagnosed problem and they still have me waiting to get my truck fix. Like I said I pay good money for this warranty which is a platinum warranty. Why do i keep getting pushed to back of the line ? To get my truck fix it has been SEVEN months. Is this truck considered a lemon. Any lawyers out there that might know the law about this matter please let me know. Oh by the way I dealt with the customer relationship supervisor I guess you know the outcome of this conversation. No help once again. From every single person I dealt with at Lakeside Toyota 3701 N Causeway Metairie Louisiana 70002. I just don’t know how this dealership stays in business. Happy Holidays More