This dealership and sal were great! Hands down overall great experience. I will buy all my cars from here and suggest this dealership to all My friends and family. I felt welcomed and comfortable. I really trust sal because he got me the best deal on my car. Love my car & this dealership!!

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My husband and I bought a new ford escape on January 1 2013. We really love the new car but I have to say our experience with your facility was exceptional. I have already advised several people to go to Lakewood Ford if they need to buy a new car. Sal was awesome. He made sure our questions were answered. My husband had concerns about the 4 wheel drive and how it worked. Sal made sure he understood exactly how it worked. He also made sure our new car was washed and detailed before we left the lot. I was also impressed that he made sure our phone was setup with sync. I cannot remember all the names of the people we shook hands with. I can tell you that every person we talked to was very respectful and helpful. Thank you to everyone who worked on New Years day!
Vickie and Carl Mcmakin

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Sal carefully, clearly, competently, and patiently went over the multitude of things we needed to know about our new CMax Plug-In Hybrid to make our driving experience the best it could be. Thanks, Sal!

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Another excellent sales experience at Lakewood Fordland!!! My husband and I purchased a 2013 F150 and worked with Sal. He searched until he found the truck we wanted, with the options we wanted, and ordered the accessories we wanted. He even took time out of his busy schedule to deliver the truck to our house. This is not our first time purchasing a vehicle from Lakewood Ford or working with Sal AND it will not be our last.

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Everyone at this Dealership made us feel very comfortable in our process of purchasing our new vehicle. Especially Salvador Hernandez Jr. He was friendly and personable and would recommend him to anyone looking into purchasing a vehicle.

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I came in with a friend Shirley Bloomer) who had bought a new Fusion from Salvador Hernandez Jr. a few months ago. The car had a turbo engine and was too much for her. She felt like the car was a jinx. Shirley had just lost her mother and was somewhat forgetful and Salvador was SO patient and SO calm and SO nice to her. I was impressed with his demanor during the entire process. He never made Shirley feel bad for getting a car that she did not like. Salvador found a used Mercury(I think) that was a beautiful car more suited to her. Salvador made us feel like he was really concerned with Shirley feeling comfortable and safe in her new car. Salvador is a great asset to Fordland and has great customer service skills. He deserves a raise!

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Salvador Hernandez was great- customer service was great!...Once the car FINALLY got here (put order in around 12/23- they said it would take a month to month and a half- I didn't get the car until MARCH 15th! I was angry at first and was about to cancel- then we asked to be compensated and wouldve walked if we didn't get what was promised. In the end I got my car- and it was well worth the wait- I love my new Fusion!

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Sal was a phenomenal salesman. He answered all of my questions, was truthful and honest, and made the entire process very comfortable and painless. Sal was the best salesman that I have ever worked with in purchasing a car, he worked extremely hard to get me the best deal for my trade and accommodated my requests in getting me in the perfect new car that fit me. Sal was always very quick in getting back to me in emails, text, or phone calls. If he didn't have an answer for me he found one. His genuine and kind demeanor resonated during the entire experience, it was like working with a friend, rather than a shark looking for his next prey as I have experienced with other dealers. I would recommend Sal to anyone.

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Excellent dealership; we were very pleased with Salvador, the Sales Manager, and the General Manager. The Financial Manager was also very good. The entire experience was very pleasant and we are very happy with our Fusion Hybrid. Would recommend this Dealership to anyone in the market for a vehicle.

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What a great buying experience. My salesman, Salvador Hernandez, was very patient and easy to work with. He was able to answer my numerous questions about the options equipped on my new Ford and even came in on his day off to deliver my vehicle to me. What a great guy .... and he is also good for a laugh or two. When I am ready to get a new truck I am coming to see Sal and Lakewood Fordland

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