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Land Rover Alexandria

Alexandria, VA

4.6
150 Reviews

5900 McGuin Drive

Alexandria, VA

22310

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Showing 150 reviews

November 20, 2025

Melvin went above and beyond and I am so appreciative! I never write reviews, but felt like his service truly warranted a 5-star review. Thank you! More

by emmoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin, Giovanni Quintana, Justin Smith
Nov 25, 2025 -

Land Rover Alexandria responded

Thank you for taking the time to share this — especially since you don’t usually write reviews. It means a lot to hear that Melvin went above and beyond for you. We truly appreciate your feedback and are glad his service made such a strong impression. -Roger Wildermuth, General Manager

November 20, 2025

First class service from start to finish. They were so patient, listen to all of my concerns, we’re thorough in investigating them and returned my car to me in pristine condition. They even h More

by mjelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Smith
Nov 25, 2025 -

Land Rover Alexandria responded

Thank you for sharing this wonderful feedback. We’re glad to hear the team took the time to listen, address every concern thoroughly, and return your car in excellent condition. And yes — the espresso bar is a favorite! We truly appreciate your visit. -Roger Wildermuth, General Manager

November 19, 2025

First time at this dealership, Melvin was great providing great customer service and keeping me aware of next steps. More

by dmitchell67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Nov 25, 2025 -

Land Rover Alexandria responded

Thank you for sharing this! We’re glad your first visit went well and that Melvin kept you informed every step of the way. We appreciate you choosing us and hope to see you again. -Roger Wildermuth, General Manager

November 19, 2025

Kevin was excellent with communication and provided great service. The team is always very professional. More

by cortneycjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 19, 2025 -

Land Rover Alexandria responded

Thank you for the great feedback! We’re glad to hear Kevin’s communication and service stood out, and we appreciate your recognition of our team’s professionalism. We’re always here whenever you need us. -Roger Wildermuth, General Manager

November 18, 2025

As always Ash provides professional and valuable and impeccable customer service. And straight estimates on repair costs. More

by Glo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gale, Justin Smith
Nov 19, 2025 -

Land Rover Alexandria responded

Thank you, Glo, for the wonderful feedback. We’re glad to hear Ash continues to provide professional, valuable, and impeccable service along with clear repair estimates. We appreciate you choosing us and look forward to assisting you again. -Roger Wildermuth, General Manager

November 17, 2025

Melvin takes great care of me and my vehicle when I come in for service! Takes pride in making sure that I feel comfortable while my service is being completed and checks in regularly! Melvin really is wond More

by Brindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Nov 19, 2025 -

Land Rover Alexandria responded

Thank you, Brindle, for sharing such a kind review. We’re glad to hear how consistently Melvin takes great care of you and ensures you're comfortable throughout your visit. His regular check-ins and willingness to arrange transportation truly reflect the standard of service we strive to provide. We appreciate your trust, and the long drive you make from Portsmouth. -Roger Wildermuth, General Manager

November 15, 2025

Customer service with the service department is always excellent. However, after 3-4 visits and I still have an unresolved issue with a tech part of my vehicle, I am forced to give a 4 star instead of a 5 More

by Dizzy Lou-Who
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Nov 19, 2025 -

Land Rover Alexandria responded

Thank you for taking the time to share your feedback. We appreciate your kind words about our service team and also value the insight regarding the ongoing tech concern. Our management team is reviewing the details so we can better understand what’s still unresolved. Thank you for your patience—someone will be reaching out shortly to go over the next steps with you. -Roger Wildermuth, General Manager

November 14, 2025

Excellent service and timely updates on my vehicle’s progress, as well as straightforward estimates on repair costs. More

by laundrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 19, 2025 -

Land Rover Alexandria responded

Thank you for the great feedback! We’re glad to hear you received excellent service, clear updates, and straightforward repair estimates. We appreciate you choosing us. -Roger Wildermuth, General Manager

November 13, 2025

The dealership once again gave outstanding service . They truly perform first class service. From the time I arrived at the dealership I was greeted by a professional service person. He addressed my ne More

by MGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ash
Nov 13, 2025 -

Land Rover Alexandria responded

Thank you, MGR, for sharing such kind feedback. We’re glad our team greeted you promptly, kept you informed throughout your visit, and that you enjoyed our coffee and snack area. We truly appreciate your continued trust in Land Rover Alexandria and look forward to welcoming you back. -Roger Wildermuth, General Manager

November 13, 2025

Customer service is always impeccable! I purchased my vehicle from LRA and go there for services. Always a pleasure! More

by frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Quintana, Justin Smith
Nov 13, 2025 -

Land Rover Alexandria responded

Thank you, Frances, for sharing such kind feedback. We’re grateful you chose LRA for your purchase and continue to trust us with your service visits. It’s always a pleasure having you here, and we truly appreciate your loyalty. -Roger Wildermuth, General Manager

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