A truly fabulous customer service experience! My fiancé and I recently purchased a 2012 Range Rover Sport from Land Rover Ft. Lauderdale, and had a phenomenal experience from beginning to end. We purchase vehicles more than most, and many times buy outside of our local market in South Carolina. Usually we will travel to look over the car before finalizing the purchase, but Bob Vallone the Used Car Manager made us feel extremely comfortable with buying this vehicle sight unseen and made the entire process seamless. When the vehicle got to us, it had a few scratches on the bumpers that we had not anticipated, and may have even occurred during transport; however, when we brought it to Bob's attention, he immediately apologized that the car was not in pristine condition that we had expected. He advised us to get it fixed and that he would reimburse us for the cost, and he did just that. I received reimbursement the day after I sent the repair invoice to Bob. We would absolutely buy from Land Rover Ft. Lauderdale and Bob Vallone again. I am in love with my new car!
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