Land Rover Peabody

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Land Rover Peabody:
I have bought many LandRovers from Rusty. He has always gone above and beyond his service and has always been there to answer questions after the fact. He has always been friendly and provided the high service expectations I would have from purchasing a car.

I recommend Rusty highly.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Land Rover Peabody:
I own 3 Rovers..1 RRSC, 1RR sport and a 2002 Disco (7 seater for the kids and dog). I have dealt with Rusty Johnsen on all 3 cars. I have been working with Rusty since my firsst Rover in 2000 and followed him to Peabody when he moved his job there. Rusty is great and I have been pleased with Chris in service. Both are great to work with and would recommend them and the dealership for those looking to own a Rover.

Rob A.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Land Rover Peabody:
My family and I have 2 Supercharged HSE's and 2 Supercharged sports from here boston area and 1 in miami. We have been working with Rusty for almost 6 years now. We worked with him at his previouse employer and followed him to peabody. The attentivness to his customers goes beyond his job discription. Rusty has done anything and everything to service us as valued customers. He delivers cars to us on his days off and even goes as far as driving my fathers lambo down to get serviced for him.Rusty is not just any average sales associate he really values his customers and treats them as if they are the only people buying Range Rovers. We have a company Located in the MetroWest and Rusty Drives out here to service pick up and drop off cars for us. he is truly a pleasure to work with i could not imagine working with anyone else, for this we now look at him as a part of our family. Truly a great guy more sales associates should take on this type of attitude "what the customer wants the customer gets."

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Land Rover Peabody:
this dealership goes beyond what is customary to make me feel special as a landrover owner. the management is somewhat new, as i have owned rovers for 7 plus years and it is a 100% turnaround from what i used to endure. i would reccomend this dealership to any of my friends and family

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Reason for Visit: Service

I recommend this dealer: No

My Review of Land Rover Peabody:
Because of Landrover Peabody, I will NEVER buy another Landrover again and would tell anyone I know not to buy one! (especially from Peabody) The service was terrible, Steve (the SERVICE mangaer) - I don't think he knows what service means - was rude, short and abrasive and acted like he was doing me a favor by speaking with me. Certainly not the service you would expect when you buy a $70,000 vehicle. ...That was really my first mistake. For the (almost)4 years I've owned it, my car has been in the shop more than anyone I know. 3 people I know wanted to buy the same car I have and have bought something else after watching what I have gone through. In this economy, most business can't afford to loose those sales. Apparently they just don't care. They should be ashamed of themselves and the people they have hired to run their business. Totally disgraceful.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Land Rover Peabody:
I live in Westborough, MA...have owned 3 Mercedes S500's in a row (upgraded every 2 years), then tried the Range Rover Sport, loved it, and bought it (acquired from Rusty Johnsen-Land Rover Peabody). Given that my offices are Global-I have very little time to spare, Rusty was so accommodating-he actually brought vehicles to my house to evaluate. In truth, I have never been to his dealership. Seriously.

I liked the Sport so much, I upgraded to the HSE. What a machine. Combine the product from Range Rover, the unequaled service from Rusty-why would you go anywhere else ?

Rusty is genuine, I have not met a person like him before. Thank you Rusty.

Jeff G.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Land Rover Peabody:
Rusty Johnsen at Land Rover Peabody was a pleasure to work with and provided superior customer service to my wife and I. He was very knowledgeable and was able to answer any questions that we had. We would definitely work with Rusty again and will continue to recommend Land Rover Peabody to our friends and family.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Land Rover Peabody:
I'm looking for a pre-owned vehicle with low mileage and a certain appeal. I walked in to browse cars last week and was not greeted for at least 20 minutes on a slow weekday. Not worth my time and money to be ignored. I will look for another dealership who appreciates a new customer in this down economy.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Land Rover Peabody:
This is my third Land Rover purchased from this dealer. I purchased a Range Rover Sport this time. The entire staff goes above and beyond to make the entire experience pleasant and enjoyable. They are professional, knowledgable and easy to work with on all levels. Every question is answered and they ensure that the experience is a good one. The main reason we are repeat customers is that the staff at Land Rover Peabody has impeccable service and goes out of their way to make the customer happy. The cars are great as well, but it is the staff that makes me a loyal customer. I would highly recommend purchasing a car from this dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Land Rover Peabody:
I just finished the process of buying a Range Rover from your dealership through Tim Harris. It was an exceptionally smooth, thoughtful, personable process. Tim did an outstanding job. He was extremely informed, very responsive and great to work with.

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