Land Rover Sudbury

Land Rover Sudbury
83 Boston Post Road Route 20
Sudbury, Massachusetts 01776

Sales: (888) 216-1776
Service: (508) 650-8822
Parts: (508) 650-8822

Manufacturer: Land Rover


Most Reviewed Employees
Philip Hunt Philip Hunt
Internet Client Care Manager
Need a New Car?

Dealership Amenities
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Parts Store
Pet Friendly
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM

Twenty-Four Month Rating: 4.9/5
258 Reviews
Land Rover Sudbury

Overall Score: 5 Star Rating4.9





About Land Rover Sudbury
Certified: Land Rover Sudbury
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Land Rover Sudbury has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Land Rover Sudbury
We're the largest Land Rover dealership in the New England area - and our customers say we're the best! As part of The Herb Chambers Companies, we're part of a long and well-established 50-dealership network that's renowned for customer service excellence in all areas; sales, service and parts. Here at The Herb Chambers Companies, we don't just sell cars; we help people to buy them!


pam wise
5/17/2012 11:59:33 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Murphy

My Review of Land Rover Sudbury:
My sister recommended that I call Herb Chambers LandRover of Sudbury to help me find a LR4. She has bought several iterations of the LandRover over the years with this dealership and has always been extremely pleased with their sales department, particularly Jim Murphy. Personally, I too had a fabulous experience. I knew the car I wanted and Jim Murphy went the extra mile and half to find me exactly what suited me. I might add he went overboard with responsiveness and guidance and even delivered my car to Cape Cod! A fair hike. The whole team was extremely helpful and a pleasure to work with. BTW: I called quite a few LandRover dealershipos in MA and Jim was the the most responsive and helpful of all.

Share on Facebook

Was this review helpful to you? Yes | No
Jenny6
5/16/2012 8:02:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Shusda

My Review of Land Rover Sudbury:
My recent experience at Land Rover of Sudbury was fabulous. The whole atmosphere at the dealership was very impressive. It was extremely clean and the employees were very friendly and helpful. The service department went over and beyond my expectations. My service adviser Tom Shusda was incredible. He was on top of everything and was able to answer all my questions. He was always available and made me feel at ease. I highly recommend this dealership to anyone looking for a Land Rover.

Share on Facebook

Was this review helpful to you? Yes | No
Aredmond
5/4/2012 1:49:47 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Carbone

My Review of Land Rover Sudbury:
I had a great experience working with Anthony. I was in there a couple weekends ago looking at some used Range Rovers and he was very pleasant to work with. I'm a newbie when it comes to Range Rovers, so I really appreciated his patience with what I'm sure were stupid questions. When I'm ready to make the plunge I'm definitely going back to Land Rover of Sudbury and Anthony.

Share on Facebook

Was this review helpful to you? Yes | No
rnits
3/20/2012 6:26:56 PM

Overall Score: 3 Star Rating   3.2  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Peter

My Review of Land Rover Sudbury:
I recently purchased a vehichle, the new Range Rover Evoque. Had a few minor issues so I brought it in to service to have checked out. I should of picked a different service person to deal with. Peter was the assigned service person whom is HORRIBLE! He has no customer service skills, you have to call him to get an update and he never returns your calls. When you bring your vehicle in for service you want that assurance that any issues you have with the car will be resolved. The experience dealing with him is like ordering getting food from a fast food joint, quick to get your order and quick to get you out. I'll give this service dealership another chance but will only deal with another service person. BTW this is my first vehichle with the Land Rover family and I'm not so happy with my experience.

Share on Facebook

Was this review helpful to you? Yes | No
kappasigma
2/26/2012 12:33:29 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Anthony and Anthony B

My Review of Land Rover Sudbury:
Every gone to car dealers where they are overly enthusiastic to sell you a crap car? I thought those were bad, but this has to be the worst! I apologize for my rude tone however I hope other potential customers are aware of what they are getting into before they go here. I had a long one and a half hour drive to check out some evoques. I was promised a test drive on a couple of variations of the model and that they would be kept ready. The sales rep were notified about my long drive and that they should get in touch if anything changes.

Upon arrival I was not greeted nor directed to nor spoken to for at least 15mins. Finally a sales rep approached me. After telling him I would like to take a look at the evoques he disappeared for 30mins and got back to me saying the model I'm interested in is sold out. I settled to look at other versions so I could get a feel for the car. He walked away without saying a word and disappeared and found him attending other customers. I approached him and told him I've been waiting here now 1hr and still not seen a single car and my time is being wasted. He apologized and returned after 10mins telling me that all of them are sold out! I was standing looking out side one evoque right in front of me!

I completely agree with Ed L. and i feel as though its a pattern they have. I doubt they would honor any promises or deals they would offer you.

In short they wasted my time. If you want to be catered there or shown some respect as a customer you need to rent a ferrari and drive into their lot (if you get my drift)
There are always better dealers to deal with.

Share on Facebook

Was this review helpful to you? Yes | No
evon
1/10/2012 6:49:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eva Kraus Anthony Belmonte, Phil Hunt

My Review of Land Rover Sudbury:
I cannot praise the folks at this company enough. They are all top-notch professionals and everyone is on point. From the moment that I walked in the door, I was given the finest reception. I have been a loyal Lexus customer for over 10 yrs and was given very good care. However, Land Rover Sudbury takes customer pampering to the next level. Eva Kraus my salesperson, is very smart, very patient and totally knowledgeable about her job. Also, I was give very fine assistance from Phil Hunt and Anthony Belmonte. I rate my overall experience an A plus.

Share on Facebook

Was this review helpful to you? Yes | No
ifernandez97
1/3/2012 1:51:22 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Carbone

My Review of Land Rover Sudbury:
Top notch sales experience ... went in just looking to upgrade equipment on my 2010 Range Rover Sport ... Anthony greeted us, answered questions on the equipment for our existing RR Sport but also offered up to work numbers on buying us out of our 2010 lease to get us into a new 2012 RR Sport.

Anthony pulled together a very compelling proposition for an idea that we hadn't considered, trading in our 2010 RR Sport early. The numbers worked out and now we are driving a new 2012 RR Sport.


Very good experience, very creative sales team that pulled together a great offer and overall a very positive experience.

Share on Facebook

Was this review helpful to you? Yes | No
maf 15
1/3/2012 11:44:36 AM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: jim murphy

My Review of Land Rover Sudbury:
Everything was very successful Jim who has helped me in the past was excellent in all phases, his knowledge of customer information about the vehicle was perfect and I lke that I can call him any time with my questions.

Share on Facebook

Was this review helpful to you? Yes | No
Kmcant07
1/1/2012 4:23:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ben Muenzberg

My Review of Land Rover Sudbury:
Great experience this is our second vehicle purchase from HCLR of Sudbury. Great experienced staff, thoroughly went through all options of vehicle and showed how to use all equipment.

Share on Facebook

Was this review helpful to you? Yes | No
irishBeth
12/31/2011 6:58:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Jutkiewiczi

My Review of Land Rover Sudbury:
Steve was great we loved his service and personality and my Family loves that he gets right to the point and is no nonsense! We will recommend him to all of our family members and friends looking to purchase a landrover!

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>