Read Reviews Landmark Chrysler Jeep

Landmark Chrysler Jeep

Landmark Chrysler Jeep

2331 Prairie Crossing Rd.
Springfield, Illinois 62711


18777959484

Landmark Chrysler Jeep
Manufacturers: Chrysler, Jeep, Service Center

  • Customer Service:

    3.5
  • Quality of Work:

    5.0
  • Friendliness:

    4.0
  • Overall Experience:

    3.0
  • Pricing:

    3.5

based on 2 reviews

Overall
3.7

3.7 out of 5

2 lifetime reviews

Landmark Chrysler Jeep

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See Service Reviews For This Dealership
"Josh Lowder is one of the best sales reps I have ever..."

richwhiting
12/19/2013 7:06:22 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Josh Lowder
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Landmark Chrysler Jeep:

Josh Lowder is one of the best sales reps I have ever worked with. He didn't give up and found the exact vehicle I was looking for and went the extra mile to make the sale happen. He's an excellent sales rep and I highly recommend both him and Landmark if you're looking for a new or used vehicle. I just got my 2014 Jeep yesterday and couldn't be happier!! Huge thanks to Josh Lowder and Landmark- excellent!!!

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"My daughter and I came to this dealership looking for a..."

Ggang
8/7/2013 11:19:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Michael Sweet
  • Customer Service:

    2
  • Quality of Work:

    N/A
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    2.0

My Review Of Landmark Chrysler Jeep:

My daughter and I came to this dealership looking for a JEEP Liberty. We were approached by Shane and he was very helpful. He had to leave for awhile and Michael Sweet took over. We brought a car in to trade and it was suppose be looked over/appraised while we were test driving the Liberty. When we got back, nothing had been done on the car we brought in, remarks were made about our car, and a lot of smart remarks were made about our offer. This was our daughter's first time buying a vehicle and she could not get over how rude this person was. When we said to forget the trade in, he said "congratuations"--not sure what that was all about. Couldn't even get close to agreeing on anything. This was one of the worst experiences we ever had trying to trade/buy a car. No customer service and lack of respect for the customers.

Shane was very personable and really tried to help even after we left.

We did find a Jeep Liberty Jet at another dealership and it was a very smooth process. We were treated very well and I think they did appreciate our business.

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