Do not waste your time and do business with Landmark Motors! They did not honor the verbal agreement that they made both in person and over the phone. They made a deal for the price of their car as well as the trade in value of our car. The first deal was made at the dealership after they inspected our car. We took the weekend to consider the deal and do some shopping. Two days later we contacted them with a offer of $500 less. Not only would they not lower their price but they countered with less for our trade than they agreed to two days prior, so this deal was going backwards. After a few phone calls and both owners getting involved they agreed to the original deal. I made all the arrangements over the phone in order to decrease the time in their store for the following day. Despite my efforts the car was not ready as it still needed a dent repair that I was told would be fixed. As I was waiting, they tried to whole sale my trade in to a nearby dealer. They informed me that they were now going to give me $500 less for my trade as they determined that my breaks were “shot” and the ABS didn’t work. This is simply untrue! I told the owner this was unacceptable and that we had a deal on the phone and in person. He was unwilling to honor his side of the deal. I took the car to Les Schwab for a break inspection on my way home. The front breaks were in new condition,10 MM of pad depth and the rear showed about 65 % wear or 3MM. There was nothing wrong with the ABS, no lights on in the car, all sensors working correctly. The car comes standard with a light indicating low pad thickness and an ABS fail light yet these lights has never illuminated. I think this was an underhanded sales tactic to simply give me less for my trade. I had driven over 50 miles twice to the dealership. All financing was approved and the deal was done yet I drove my old car home. They do not honor their word. Do not waste your time with these used car shysters! Shame on you, “Landmark Motors” your word means nothing. My car was as I said it was and was above average for year and mileage. It is my opinion that there was a disagreement between the owners over the three day period of the negotiations on the trade in value of my car so they looked for a reason to try and pry $500 more out of my wallet. I have the break inspection report from Les Schwab if anyone is interested. The car drives straight without hands on the wheel, breaks straight with no pull or steering wheel hop. No warning lights are on nor have any break failure or wear lights ever illuminated. I would put my entire family in this car and know that the breaks are safe. I only wish I had been warned not to waste my time at Landmark so hopefully you don’t waist yours. This $36,500 deal failed over $500 and two owners not communicating with each other as well as their sales staff. As in nature, a two headed monster will soon parish.
I Recommend This Dealer:
Rick, Frank, Mario, Scott
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