Good Morning,
We had to purchase a new car due to an accident and total of our 2002 pathfinder. I did a lot of research online of all the different Crossovers. We test drove: Honda, Mazda, Hundi first and thought we would purchase the Honda CRV at that point. We decided we still needed to drive the 2013 Rav4 just in case. WEll, sure enough we decided that the Rav4 was a better fit overall for us, although it was a very close race.
We test drove the Rav4 w/ Ray Hart and really enjoyed working w/ him. He did not pressure us at all. Once we made the decision on a Rav4 we made an appointment w/ him. Over the weekend on his own time, Ray checked to see what the other Toyota dealership had in stock. When we arrived for our appointment, he told us about a Rav4 at the southern dealership that was a color we liked alot. Long story short that is the car we decided to buy.
I had checked into the Costco buying program and we used that to buy this car.
We financed part of the car w/ the dealership financial dept. They had the best interest rate we had found. Sure appreciated their effort to find us the best interest rate possible.
Tom Sharp was a delight. He helped us pair our cell phones to the new car and answered all our questions doing the walk around. He also gave us a tour of the dealership for our future needs and scheduled our first service appointment for oil change etc.
Car buying can be VERY stressful indeed but our experience here was not so, at all. We would definitely recommend Liberty Toyota. We also will be repeat customers.
Thank You,
N.J.

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Great service and great people. Finance individual was fast and very nice. Got everything I wanted in a new car. I love it and dealership was great.

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Salesman Orion Crabb worked very hard to findthe vehicle that met my criteria and exceeded my expectations. I was pleased with the customer service from the beginning of the experience to the end. Accessory Manager Shawn Skalski was informative and made the process fun. Finance Manager Jason Wilensky was courteous and knowlegable regarding all options of the finance process. Overall I was very pleased with my experience.

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Terrance was knowledgeable, friendly and educated me on my vehicle. The service was much faster than I expected and you dealership has again exceeded my expectations.

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Cindy is an amazing sales associate. She has sold us three toyota's in the past 18 months. She's fully dedicated to customer satisfaction.

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The shop was ready at the appointed time and Noah Sanchez was very friendly and knowledgeable. The appointment took about the amount of time I expected and the car was clean inside. Noah's debrief on the inspection was thorough and professional. I will be back.

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WE HAD SUCH A WONDERFUL EXPERIENCE! TOM WAS A REALLY GREAT SALES PERSON. HE MADE THE WHOLE DEAL PAINLESS AS POSSIBLE. NO GIMMICKS, NO TRICKS, JUST A STRAIGHT FORWARD SALES PITCH. WE WILL RETURN TO LIBERTY TOYOTA IN THE FURTURE.

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I'm a little late with this, but I bought a used Rav4 from your dealership the end of February. Ray Hart was our salesman and he was great! We first walked into the main lobby by a couple of sales associates and nobody said anything to us. We then went outside to look at the cars on the lot passing a couple of other sales people, still nothing. Finally as we make our way to the edge of the lot, a salesman spots us (that would be Ray), and starts walking towards us to greet us. He was quite a distance away, unlike the others that were a couple of feet away. I personally don't like to get "attacked" as soon as I go to a car dealership, but having nobody even say "hi" seemed a bit unusual. Other than that no complaints. Ray was very nice and patient (like many that visit a car dealership, I wasn't going to buy a car that day :)). Ray did not pressure or anything. He was very personable and truly a nice guy. I felt like I could speak honestly in front of him. Jessica Stroud was also great in helping with my leather install. I had chosen a different color (she was out the day I ordered) and she called back before placing the order to explain that the color I chose might not look great with that particular interior. She advised me to go with the factory color which matches great. I was pleased she took the time out to call an even send pics of the color swatches before just ordering my choice. Special shout out to Lisa Totten (sp?), I had met her in the past and she helped with hunting down the swatches in Jessica's absence as well as just making me feel good about the deal I made. Oh, also they did the trade in of my car sight unseen. I was happy with my deal and got everything on my Rav4 that I wanted without anything extra out of pocket. Overall I was very pleased.

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Totally pleasant experience - Left with no questions except that of hazard warranty on tires. Have emailed Michelin to determine how we can purchase road hazard insurance for tires. Ken Ruggera was most knowledgeable and very helpful, an outstanding representative.

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3rd vehicle we have bought from this dealership, 2nd time working with JC & Gary. Truly exceptional experience working with these guys and Tori. All were friendly, knowlegable & made the whole buying process as easy as and enjoyable as possible. not planning on a 4th Toyota yet but if the need arises I'll be back at Liberty.

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