I purchased a used car from Larry Miller and even though it was a 2010 and looked wonderful it was a wrecked car made to look great. I couldnt figure out why the tires wore funny. Pulled a carfax and sure enough,, the sales man "Gus" lied to me. It was in a structure damaged accident leaving the car unsafe to drive. I signed a "as is" form so I am just out. I traded it in immediatly and lost $8,000 dollars in a matter of 8 months. I expect a car to depreciate but come on. After numerous calls and letters all I got was "we dont do business like that". Never once an apology, just pushing me off from one person to another with no one wanting to do anything. So, if I can stop anyone else from getting takeing from them, that will be worth the more then 8,000 dollars I am out. I have proof if anyone would like my documention. Email me at DebSLC@yahoo.com Deb Winchester - Tooele Utah

Was this review helpful to you?    Yes | No Thank you

Went in to get oil change, just looking why we were waiting and Randy showed up. I said i'mnot buying and he smiled and said thats fine, he started asking questions about my car and the next thing i new i was in a new outlander going home. thanks Randy. Love it.

Was this review helpful to you?    Yes | No Thank you

Bobby did an excellent job and was upfront about the Lancer Evolution and it's competition. He did a great job and was very quick to address any questions I had. Being that he was a lancer owner, I heard about him on Lancer Evolution on communities which lead me to contact him. When I came in the Evo I would have liked was moved to another dealer. He was sure to get it back and worked to secure financing for myself and my wife to keep it within our budget to purchase two vehicles. Beyond that, Bobby was very friendly and had a humbleness about himself. He did not pressure me to buy, but rather showed me why he was able to get myself and my wife what we needed where others may not be able to. I was deciding between Brookdale Subaru's WRX STI they had and an Evolution at White Bear Mitsu. Bobby explained to me his own experience owning his Evo and then had me drive the Evolution. I have spent several days with the car and absolutely love it. I only wish the Sight & Sound package would have been installed, but aside from that it's an excellent vehicle and the whole transaction went very quickly and easily.

Was this review helpful to you?    Yes | No Thank you

Jeff Miller is the finest professional in the business! He always goes the extra steps to make you feel special like you are his only customer.

Was this review helpful to you?    Yes | No Thank you

My husband and I are very pleased with our new purchase. The hole process from looking at all the used vechicles to test driving new ones to negoating about the price of the new vehicle to signing the papers was AWESOME. We just love our new vehicle. We have been very impressed by the sales man (John Carper) who has called us a few times after we purchased our new vehicle to make sure we happy with our purchase. We like that we aren't just another "sale"; to them we really are more than that! We are very pleased and we would reccommend this dealership to all of our family and friends! Thanks to all the employees at Larry H. Miller in Sandy for all you have done for us!

Was this review helpful to you?    Yes | No Thank you

Response to my request for assistance to have my broken down vehicle retreived from the dealership in Moab after learning that no one there had yet looked at it after two weeks. In addition, Kimm's efforts to keep the repair costs for my out of pocket expenses to a minimum.

Was this review helpful to you?    Yes | No Thank you

Everything about the Larry H Miller Ford service department, from the initial greeting to final checkout, gives me confidence that the work will be done right and done quickly. Kimm listened to my description of the problem, asked intelligent questions and made me feel that he truly cared about what I was reporting and understood my concerns. It's extremely important to me to know that my truck (my pride and joy) will come out of service as a much better vehicle, whether it went in for a simple oil change or a complicated trailer suspension helper system. It's that confidence in Kimm and his crew that ensures I will always bring my vehicle to LHM Sandy for service.

Was this review helpful to you?    Yes | No Thank you

You use an application on your website called black book, but you use a different source for determining the price of a vehicle in the shop. I would recommend getting something that gets these two sources closer together. They were a couple thousand dollars apart for my trade in vehicle.

The people I dealt with were very easy to work with and answered all of my questions. They have even called or sent me emails to make sure that I didn't have any questions come up over the last few days.

Was this review helpful to you?    Yes | No Thank you

Well I was a little bummed my new focus had a few small issues, but Keith and mike worked hard to get them fixed. I know the crew at LH Miller Ford do their to get issues resolved asap.

Was this review helpful to you?    Yes | No Thank you

I felt very well taken care of by Wendy! She explained a great service deal to me and kept me informed of my car's progress while I waited. I will definitely return to this dealership for servicing my car with such great service! Thank you!

Was this review helpful to you?    Yes | No Thank you