Read Reviews Larry Hill Ford

Larry Hill Ford

Larry Hill Ford

2496 South Lee Hwy
Cleveland, Tennessee 37311


(423) 790-0734

Larry Hill Ford
Manufacturer: Ford

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 716 reviews

4.8

4.8 out of 5

759 lifetime reviews

Larry Hill Ford

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?





Certified: Larry Hill Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Larry Hill Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Larry Hill Ford

Larry Hill Ford has been in business since November of 2003 with one goal. Sell and service vehicles to and for satisfied customers. That’s it! The dealership has more than quadrupled sales from the previous owner. Larry Hill credits this tremendous increase in business to offering the best experience possible. Simply stated “We do whatever it takes to satisfy our customers” says Hill.
Larry Hill Ford furnished all local High Schools with driver education vehicles, as well as providing the city’s annual Fourth of July fireworks. The dealership works with many local charities and nonprofits such as MDA, Boys and Girls clubs, Cub Scouts, The Jordon Thomas Foundation, C.A.T.C.H. Ministries, Mulligan Ministries, Shop with a Cop. Larry Hill Ford and Larry Hill Imports also sponsors all local High School Football games and sponsors Missions work for many of the local Churches.
Larry Hill Ford is one of the Atlanta Region top performing Ford dealers.
Larry Hill is a hands on owner who is in the dealership daily to oversee all operations.

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Cable TV Parts Store
Customer Lounge Area Television
Drive-In Service Vending Machines
Free Coffee Pet Friendly
Free WiFi Shuttle Service
Instant Financing

Jmstew16
5/21/2013 11:22:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jon SparksJon Sparks
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

John was extremely helpful and knowledgable about the vehicles. He spent all afternoon with me and my wife helping us both find the perfect vehicles for our family. I would recommend John and the rest of the staff at Larry Hill Ford to anyone looking to purchase a vehicle.

Was this review helpful to you?    Yes | No

Twitter
granjan
5/20/2013 6:32:52 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony Burgireno
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

Tony Burgireno is the example of exemplary employee that has gone above and beyond to provide excellent customer service. I suddenly had found myself without power steering and was over warranty about 100 miles when I had the issue. Tony and his manager went to bat for me with Ford and they repaired vehicle at no charge to me. They provided a rental car and had my car fixed a day early. Need I say more?! Job Excellence which promotes customer loyalty! Great job Tony!

Was this review helpful to you?    Yes | No

Twitter
Janiehann
5/18/2013 3:25:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Majdi AwadMajdi Awad
David BabbittDavid Babbitt
Taft ButcherTaft Butcher
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

Everyone was very helpful and friendly.. David Babbitt was very friendly, easy to talk to and deal with. He listened to what we wanted and did his best to accommodate us. Best car buying experience I have ever had..I would recommend everyone looking for a easy car buying experience to go here. I thank everyone for all there help.

Was this review helpful to you?    Yes | No

Twitter
Cewalls40
5/17/2013 6:55:04 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony Burgierno
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

Tony was very friendly on the phone and was even more personable and helpful in person. He aswered all of my questions with expertise and confidence and made me feel very comfortable getting my vehicle serviced there. He even somehow got them to have my tires rotated plus an oil change in less than 20 minutes--for a hybrid, that's a record for me!! I was very impressed with his customer service skills and will definitely return for service because of my positive experience with Tony.

Was this review helpful to you?    Yes | No

Twitter
rowdyreverent
5/17/2013 10:42:45 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wes MillerWes Miller
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

I am very grateful for the gentlemen that helped me. There was no sales pressure, just help. They answered all my questions and made it very clear about the benefits of the vehicle and financing and warranty. Even the other sales people were friendly and even went out in the rain to make sure their was no one outside without an umbrella. I was very impressed with the way Larry Hill does business and will recommend them in the future. The warranty was another reason I purchased my vehicle. To have oil changes and tire rotation and I purchased GAP and the extended warranty also. I like knowing if something goes wrong all I have to do is take it in. So as a customer, I suggest Larry Hill to continue allowing his team to help those even with not the best credit and to keep up the good work.

Sandi Martin
Calhoun,TN

Was this review helpful to you?    Yes | No

Response From: Larry Hill Ford
Added: 5/17/2013 1:33:13 PM

We appreciate your business Sandi and Darrell!!! I hope you guys love your car and see alot of savings at the gas pump! It was an absolute pleasure working with you and may the rest of your year be full of blessings!!! Thank you!!!!

Twitter
tyton
5/15/2013 8:53:19 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin De SenaKevin De Sena
Matt HobbsMatt Hobbs
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

Had a very good experience and was kept informed through the whole process of what was going on. It was the latest i had ever purchased a vehicle, after 11 pm when we left. thanks again

Was this review helpful to you?    Yes | No

Twitter
REfusion
5/12/2013 2:42:39 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Majdi AwadMajdi Awad
Kevin De SenaKevin De Sena
Matt HobbsMatt Hobbs
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

This is not the first time I have purchased a vehicle from this dealership. All the staff is friendly, trustworthy and well informed about what they sell. That is why I keep going back.

Was this review helpful to you?    Yes | No

Twitter
AndreaMoore
5/11/2013 10:53:15 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Majdi AwadMajdi Awad
Kevin De SenaKevin De Sena
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

I came down to the dealership because my son Adrian Kirkpatrick had gotten 2 cars. I have been checking the website and seeing the ads on tv doing drive thru. I saw a car that caught my eye we saw a dealer eyeing us and we got out of the car and started talking with Johnny he was full of energy and very knowledgeable about the car my husband and I was very impressed with the price and size and look so we started thinking hey we can do. Johnny saw I worked with Cleveland City Schools and he had come from a system in Rhea county and we got to talking (like old friends) and found out we knew the same person that taught at the school I am currently working with I told him this is a sign. We exchanged numbers and made an appt to come the next day we waited to late and the car was sold but he told us if we like the one car he had another we would love he was right and we came in did the test drive realized that it was a much better fit in every area and sit down to do the paper work. He is a newby but the seasoned staff was there to help him and they was fun and smiling and you could tell they love their job it was a wonderful atmosphere to be around we was there for 4 hours didn't realize it and had a great time laughing and joking. My husband had a lot of health issues and this car was not a luxury item but a must have item he goes to dialysis 3 days a week and I work full time it was so hard arraigning time to pick up and drop off our one car to each other to get to appt and work and pick up grandkids from school this car will make a wonderful change in our lifestyle and more of a freedom to get our jobs done. I can tell you these guys are wonderful people and is a credit to the company I know the owner has to be proud that they represent the dealership with intergrity and honestly and joy I can say the only cars I see on the road now is Larry Hill ford and now I will be one of them. My son will receive a bonus for his referral and I will do the same because I will tell everyone how great of an experience it was with us. Thank You guys it was a life changer. Ronald and Andrea Moore

Was this review helpful to you?    Yes | No

Twitter
golfmansk
5/10/2013 9:06:56 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian GayBrian Gay
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

Brian was great very helpful and did not push the sale. He help in very way great guy to work with.I will be going back to him in.He knew what he had on the lot and took the time to work with me.

Was this review helpful to you?    Yes | No

Twitter
jonnyo333
5/10/2013 10:04:03 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Majdi AwadMajdi Awad
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry Hill Ford:

larry hill ford .is a family dealership.if your looking for a good deal go to larry hill .he will treat you right .john o donnell&deb young

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>