Marks on trunk. Not happy. Service said nothing they can do because other cars have same. Not expecting to return for service for either car.

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Josh was very knowledgeable and friendly. The dealership did not have in stock the exact truck I wanted, and he went out of his way to find me one. I was very impressed by this young man.

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Over all experience was great. Vehicle was very dirty when I went to look at it and hadn't been detailed at all. That was probably the only bad experience

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Jesse took the initial request online and when finalizing cost/ordering handed it off to Josh. Both were very helpful, responsive, professional, and customer service oriented. Process was handled efficiently and easily. Very happy with my purchase and would recommend dealership based upon my great experience.

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I was very pleased with the service i received when looking for a car. I was even more pleased with the service I received after I purchased the car. I went back after driving the car a week and Josh went over every thing in the car I had questions about.

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I went into the dealership to check on my options regarding turning in my lease. The finance guy ( I think his name was Sean) was very helpful and gave me options. I decided to go ahead with a new lease and Josh helped me. He was very friendly and knowledgeable regarding the difference between my 2010 Escape and the 2013 Escape. Overall a good experience.

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LOREN ensured I got the BEST 2013 Escape for me (e.g., driving habits) & my needs. He helped make SURE "all" of K9 training equipment would fit into the back of the 2013 Escape "before" we went any further! MATT helped by providing me with "options" to consider with the Escape I selected - regarding the financing to lower my monthly payment. EXCEPTIONAL CUSTOMER-FOCUSED SERVICE! My family has always done business with Latham Ford - and I am continuing to do so too! I am treated like "family" at Latham Ford - and that is important to me!

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Great people, great car, great price!
I was happy to find a car with such good reviews that is comfortable, has good mileage and is priced right.
Jim and Jesse made the car buying experience easier. Will definitely go back to Latham Ford for our next vehicle.

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Latham Ford is a class above. I went in to purchase a new vehicle knowing what I wanted and they listened to me. That may not seem like a lot, however I walked out of 3 other Ford dealers because they just wanted me to buy something off their lot that day. Loren was friendly and knowledgeable. The dealership as a whole was accommodating and great to work with. You really do “get more with Latham Ford”.

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My overall experience was very good. Sales staff was very friendly and the negotiation process was amiable, which is not always the case when buying a car. I felt like i got a great deal on my trade in as well as the new car. Would defintiely recoomend and will visit there first for next purchase.

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