Read Reviews Lawrence Toyota Scion

Lawrence Toyota Scion

Lawrence Toyota Scion

2871 Business Rt 1 South
Lawrenceville, New Jersey 08648


Sales: (888) 314-8303
Service: (609) 883-4200
Parts: (609) 883-4200

Lawrence Toyota Scion
Manufacturer: Toyota

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.6
  • Friendliness:

    4.6
  • Overall Experience:

    4.5
  • Pricing:

    4.4

24-Month Rating

based on 109 reviews

4.6

4.6 out of 5

174 lifetime reviews

Lawrence Toyota Scion

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Certified: Lawrence Toyota Scion

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Lawrence Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Lawrence Toyota Scion

Family owned and operated since 1983, the relationship with our customers is focused on providing you the best car buying experience possible, in a comfortable and relaxed atmosphere. Lawrence Toyota has a friendly staff of dedicated, well-trained, and experienced employees who understand and deliver the best service to our customers. Whether you're looking for a Toyota from our full line of new Toyota's or a used car, truck or SUV by top manufacturers, our staff will help you find the car that's right for you.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Parts Store
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Shuttle Service
Express Service Television
Free Coffee Vending Machines
Free Loaner Cars Rental Car Service Onsite
Free WiFi

Dror
5/20/2013 9:23:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jean-Paul CeballoJean-Paul Ceballo
Marybeth YacovelliMarybeth Yacovelli
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lawrence Toyota Scion:

Had a fantastic experience with Jean Paul and MaryBeth. Wanted something very specific, 2013 FJ Trail Team with bells & whistles, and he delivered. Professional & friendly from the first phone call until we drove off the lot. Price we were quoted was the price we paid, no hidden fees or outrageous documentation fees!!! My son even got to watch SpongeBob in the lovely customer lounge while they washed & prepped the car. Couldn't have asked for anything more!!!

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Response From: Lawrence Toyota Scion
Added: 5/20/2013 5:34:35 PM

Thank you for taking the time to write about your experience with us! At Lawrence Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials.

Sincerely,
Jeff Robinson
General Manager

Twitter
rlogan1dnd
5/17/2013 3:02:52 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian JacksonBrian Jackson
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lawrence Toyota Scion:

Brian was extremely courteous and knowledgable. He provided good information and bargained fairly when upselling extended warranties to me. The test drive demonstrated the vehicle's features and responsiveness, and follow up questions were answered quickly and well. Even post-sale, Brian was quick to return my call for further information and he followed up on agreed items as expected. All in all Brian and the entire Lawrence Toyota team made my family and I feel welcome, and comfortable with our purchase decision. It was a pleasure to do business with them, and I would highly recommend them.

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Response From: Lawrence Toyota Scion
Added: 5/20/2013 5:41:56 PM

Thank you for the excellent review! It is great to know that Brian was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials.

Sincerely,
Jeff Robinson
General Manager

Twitter
rogerskula
5/1/2013 3:09:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michelle GrayMichelle Gray
Ivan VadenIvan Vaden
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lawrence Toyota Scion:

Did not intend to by a vehicle when I first went there but Ivan made it pleasurable and easy for me to decide that what I ended up with is what I wanted.

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Response From: Lawrence Toyota Scion
Added: 5/2/2013 1:58:27 PM

Thank you for writing this great review! Ivan is a valued member of our dealership and it's great to hear that he was able to help you find the perfect vehicle to suit your needs. Congratulations on your new purchase; don't hesitate to call or stop in if you have any additional questions. Remember to check us out on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Jeff Robinson
General Manager

Twitter
ScionxB1
4/29/2013 8:29:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian JacksonBrian Jackson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lawrence Toyota Scion:

I purchased a beautiful Sion xB from a fantastic gentleman Brian Jackson. He was a real genuine salesman. I highly recommend him and all of staff at Lawrence Toyota. They gave me a fantastic deal along with a pleasurable car buying experience. Consider going to to see Brian when you are in the market for a great car. He will take care of you and make you smile!

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Response From: Lawrence Toyota Scion
Added: 5/1/2013 1:23:36 PM

Thank you for taking the time to write this review! Congratulations on your purchase; I'm sure you are continuing to enjoy it. We work hard to help our guests get into the perfect vehicle at the perfect price and it's great to hear that Brian was able to impress you. Please visit us on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Jeff Robinson
General Manager

Twitter
fastaction
4/23/2013 8:47:29 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian JacksonBrian Jackson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lawrence Toyota Scion:

Brian Jackson was a top notch salesman with 100% class, patience and knowledge! I been looking for a vehicle for almost a year and Brian made it very easy for me to make a decision and to purchase a vehicle at Lawrence Toyota. I would highly recommend anyone to purchase a vehicle from Brian Jackson at Lawrence Toyota! Thank You again Brian for making it easy for me.

I would also like to thank Mike Ksepka Sales Manager and Andrew Brand Finance Manager.

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Response From: Lawrence Toyota Scion
Added: 4/24/2013 1:55:22 PM

Thank you for sharing your feedback; congratulations on your new vehicle! I am delighted to hear that Brian went above and beyond to make your experience memorable. It's encouraging to know we have earned your recommendations and we look forward to impressing you further during your future servicing appointments. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Jeff Robinson
General Manager

Twitter
charlesfo1
4/23/2013 2:15:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian JacksonBrian Jackson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lawrence Toyota Scion:

I had a great experience with everyone at Lawrence Toyota. Brian Jackson was full of knowledge and very flexible with my availability. I work a very demanding job and Brian made the necessary accommodations to satisfy me. I would recommend Brian Jackson,or anyone else at Lawrence Toyota, to anyone I know.

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Response From: Lawrence Toyota Scion
Added: 4/24/2013 1:51:30 PM

Thank you for writing this incredible review! I am happy to hear that Brian was able to exceed your expectations and provide you with a memorable experience. We work hard to accommodate the needs of our guests by delivering hassle-free and knowledgeable service; it's great to know you were impressed. Please visit us on Twitter and Facebook for access to our exclusive monthly specials!

Sincerely,
Jeff Robinson
General Manager

Twitter
lisabpayne
4/17/2013 4:37:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian JacksonBrian Jackson
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    5
  • Overall Score:

    4.2

My Review Of Lawrence Toyota Scion:

I had bought my 2003 Hyundai in 2005 from Lawrence Toyota Scion and remember having a fairly good experience with the dealership and staff. I got an excellent car that has lasted me these many years. I wanted a new car, did some research and ended up looking on the Lawrence lot. I found the car that I saw on the internet and the price was the same, which is great because I've seen vehicles at other dealerships who have a different price on the lot than is what is online. Brian did not try to pressure me to buy another/more expensive car. He had a positive attitude about my trade-in even though I didn't have it with me. I told him how much I wanted to spend and how much I wanted for my Hyundai, and that's the way things worked out. I had a positive experience at Lawrence and would recommend them to anyone who wants a good used car.

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Response From: Lawrence Toyota Scion
Added: 4/18/2013 1:09:34 PM

It was a pleasure to read your review! It's fantastic to know that when you found yourself back in the market for a new vehicle, you chose to return to Lawrence Toyota. Brian is a valued member of our team and I'm happy to hear that he provided you with the hassle-free and accommodating service you deserve. We look forward to seeing you for your next servicing appointment! Before you come in, be sure to find us on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely,
Jeff Robinson
General Manager

Twitter
ashishshah
4/16/2013 12:49:21 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Do not want to comment
  • Customer Service:

    2
  • Quality of Work:

    N/A
  • Friendliness:

    2
  • Overall Experience:

    2
  • Pricing:

    1
  • Overall Score:

    1.8

My Review Of Lawrence Toyota Scion:

Had a problem with wit my brand new audio in Toyota Corolla. There was a coin inserted in the CD player by my kid. The dealer said we will have to replace the audio unit with a new one without even thinking much. Not sure if they inspected the vehicle. Entire cost has to be from my pocket.

Called up Toyota and they took 7 days to close my case. The gave a cost of $ 3,000 including labor and taxes after they spoke to Lawrence Toyota Scion. Dealer did not want to give any discount and Toyota mentioned that they will give me a $ 800 rebate after I get my audio replaced which means I have to still pay $ 2,200. Joke !!!!

Will never ever go to this dealer even though they are 2 miles away from me. Rather go to DCH in Brunswick / Freehold who are rated as top class.

Also its such a surprise that a brand like Toyota does not have the expertize to solve such audio repair issues.

The good part is ..... I was able to fix this problem and the CD is playing absolutely top class now !!!!!

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Twitter
megann
4/9/2013 6:02:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Andrew BrandAndrew Brand
Brian JacksonBrian Jackson
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Lawrence Toyota Scion:

We had a good experience here. I've been a customer at the Service Department for a number of years, and it was nice to see that the sales department is quite good, too. Brian was friendly and a really nice guy to work with. I'd definitely recommend him to friends and family who might be looking to buy a used Toyota.

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Response From: Lawrence Toyota Scion
Added: 4/10/2013 12:35:20 PM

Thank you for writing this fantastic feedback! Brian is a valued member of our team and he'll be delighted to hear that he was able to impress you by delivering our trademark customer service. Thank you for recommending our dealership to your friends and family; we hope to work with you again in the future! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials.

Sincerely,
Jeff Robinson
General Manager

Twitter
ppointon
4/3/2013 9:53:51 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brad EddyBrad Eddy
Michelle GrayMichelle Gray
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lawrence Toyota Scion:

We were very impressed with the excellent expertise of both our sales person Brad Eddy and with our finance manager Michelle Gray. They made our buying experience very enjoyable and stress free. I was very nervous about buying a new car but they both put me at ease so I could concentrate on my selection of the best vehicle for me. I am thrilled with my new 2013 Toyota Corolla Sport. It's my perfect car.

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Response From: Lawrence Toyota Scion
Added: 4/3/2013 12:04:20 PM

Congratulations on your new Corolla! Brad and Michelle are hard-working and valued members of Lawrence Toyota and it's encouraging to know that they were able to exceed your expectations. We understand that buying a new car can be stressful; that's why we strive to make each of our guests feel at home during their visits. Please check us out on Twitter and Facebook before your next servicing appointment to access to our exclusive monthly specials!

Sincerely,
Jeff Robinson
General Manager

Twitter

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