Dror 5/20/2013 9:23:10 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Jean-Paul CeballoMarybeth Yacovelli Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Lawrence Toyota Scion: Had a fantastic experience with Jean Paul and MaryBeth. Wanted something very specific, 2013 FJ Trail Team with bells & whistles, and he delivered. Professional & friendly from the first phone call until we drove off the lot. Price we were quoted was the price we paid, no hidden fees or outrageous documentation fees!!! My son even got to watch SpongeBob in the lovely customer lounge while they washed & prepped the car. Couldn't have asked for anything more!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lawrence Toyota ScionAdded: 5/20/2013 5:34:35 PMThank you for taking the time to write about your experience with us! At Lawrence Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials.Sincerely,Jeff RobinsonGeneral Manager
rlogan1dnd 5/17/2013 3:02:52 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Brian Jackson Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Lawrence Toyota Scion: Brian was extremely courteous and knowledgable. He provided good information and bargained fairly when upselling extended warranties to me. The test drive demonstrated the vehicle's features and responsiveness, and follow up questions were answered quickly and well. Even post-sale, Brian was quick to return my call for further information and he followed up on agreed items as expected. All in all Brian and the entire Lawrence Toyota team made my family and I feel welcome, and comfortable with our purchase decision. It was a pleasure to do business with them, and I would highly recommend them. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lawrence Toyota ScionAdded: 5/20/2013 5:41:56 PMThank you for the excellent review! It is great to know that Brian was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials.Sincerely,Jeff RobinsonGeneral Manager
rogerskula 5/1/2013 3:09:18 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Michelle GrayIvan Vaden Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Lawrence Toyota Scion: Did not intend to by a vehicle when I first went there but Ivan made it pleasurable and easy for me to decide that what I ended up with is what I wanted. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lawrence Toyota ScionAdded: 5/2/2013 1:58:27 PMThank you for writing this great review! Ivan is a valued member of our dealership and it's great to hear that he was able to help you find the perfect vehicle to suit your needs. Congratulations on your new purchase; don't hesitate to call or stop in if you have any additional questions. Remember to check us out on Twitter and Facebook for access to our exclusive monthly specials!Sincerely,Jeff RobinsonGeneral Manager
ScionxB1 4/29/2013 8:29:58 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Brian Jackson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Lawrence Toyota Scion: I purchased a beautiful Sion xB from a fantastic gentleman Brian Jackson. He was a real genuine salesman. I highly recommend him and all of staff at Lawrence Toyota. They gave me a fantastic deal along with a pleasurable car buying experience. Consider going to to see Brian when you are in the market for a great car. He will take care of you and make you smile! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lawrence Toyota ScionAdded: 5/1/2013 1:23:36 PMThank you for taking the time to write this review! Congratulations on your purchase; I'm sure you are continuing to enjoy it. We work hard to help our guests get into the perfect vehicle at the perfect price and it's great to hear that Brian was able to impress you. Please visit us on Twitter and Facebook for access to our exclusive monthly specials!Sincerely,Jeff RobinsonGeneral Manager
fastaction 4/23/2013 8:47:29 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Brian Jackson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Lawrence Toyota Scion: Brian Jackson was a top notch salesman with 100% class, patience and knowledge! I been looking for a vehicle for almost a year and Brian made it very easy for me to make a decision and to purchase a vehicle at Lawrence Toyota. I would highly recommend anyone to purchase a vehicle from Brian Jackson at Lawrence Toyota! Thank You again Brian for making it easy for me.I would also like to thank Mike Ksepka Sales Manager and Andrew Brand Finance Manager. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lawrence Toyota ScionAdded: 4/24/2013 1:55:22 PMThank you for sharing your feedback; congratulations on your new vehicle! I am delighted to hear that Brian went above and beyond to make your experience memorable. It's encouraging to know we have earned your recommendations and we look forward to impressing you further during your future servicing appointments. Remember to find us on Twitter and Facebook for access to our exclusive monthly specials!Sincerely,Jeff RobinsonGeneral Manager
charlesfo1 4/23/2013 2:15:26 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Brian Jackson Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Lawrence Toyota Scion: I had a great experience with everyone at Lawrence Toyota. Brian Jackson was full of knowledge and very flexible with my availability. I work a very demanding job and Brian made the necessary accommodations to satisfy me. I would recommend Brian Jackson,or anyone else at Lawrence Toyota, to anyone I know. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lawrence Toyota ScionAdded: 4/24/2013 1:51:30 PMThank you for writing this incredible review! I am happy to hear that Brian was able to exceed your expectations and provide you with a memorable experience. We work hard to accommodate the needs of our guests by delivering hassle-free and knowledgeable service; it's great to know you were impressed. Please visit us on Twitter and Facebook for access to our exclusive monthly specials!Sincerely,Jeff RobinsonGeneral Manager
lisabpayne 4/17/2013 4:37:26 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Brian Jackson Customer Service: 4 Quality of Work: 4 Friendliness: 4 Overall Experience: 4 Pricing: 5 Overall Score: 4.2 My Review Of Lawrence Toyota Scion: I had bought my 2003 Hyundai in 2005 from Lawrence Toyota Scion and remember having a fairly good experience with the dealership and staff. I got an excellent car that has lasted me these many years. I wanted a new car, did some research and ended up looking on the Lawrence lot. I found the car that I saw on the internet and the price was the same, which is great because I've seen vehicles at other dealerships who have a different price on the lot than is what is online. Brian did not try to pressure me to buy another/more expensive car. He had a positive attitude about my trade-in even though I didn't have it with me. I told him how much I wanted to spend and how much I wanted for my Hyundai, and that's the way things worked out. I had a positive experience at Lawrence and would recommend them to anyone who wants a good used car. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lawrence Toyota ScionAdded: 4/18/2013 1:09:34 PMIt was a pleasure to read your review! It's fantastic to know that when you found yourself back in the market for a new vehicle, you chose to return to Lawrence Toyota. Brian is a valued member of our team and I'm happy to hear that he provided you with the hassle-free and accommodating service you deserve. We look forward to seeing you for your next servicing appointment! Before you come in, be sure to find us on Twitter and Facebook for access to our exclusive monthly specials.Sincerely,Jeff RobinsonGeneral Manager
ashishshah 4/16/2013 12:49:21 PM Reason For Visit: Service I Recommend This Dealer: No Employee(s) Dealt With: Do not want to comment Customer Service: 2 Quality of Work: N/A Friendliness: 2 Overall Experience: 2 Pricing: 1 Overall Score: 1.8 My Review Of Lawrence Toyota Scion: Had a problem with wit my brand new audio in Toyota Corolla. There was a coin inserted in the CD player by my kid. The dealer said we will have to replace the audio unit with a new one without even thinking much. Not sure if they inspected the vehicle. Entire cost has to be from my pocket.Called up Toyota and they took 7 days to close my case. The gave a cost of $ 3,000 including labor and taxes after they spoke to Lawrence Toyota Scion. Dealer did not want to give any discount and Toyota mentioned that they will give me a $ 800 rebate after I get my audio replaced which means I have to still pay $ 2,200. Joke !!!!Will never ever go to this dealer even though they are 2 miles away from me. Rather go to DCH in Brunswick / Freehold who are rated as top class.Also its such a surprise that a brand like Toyota does not have the expertize to solve such audio repair issues.The good part is ..... I was able to fix this problem and the CD is playing absolutely top class now !!!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
megann 4/9/2013 6:02:23 PM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Andrew BrandBrian Jackson Customer Service: 4 Quality of Work: 4 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.4 My Review Of Lawrence Toyota Scion: We had a good experience here. I've been a customer at the Service Department for a number of years, and it was nice to see that the sales department is quite good, too. Brian was friendly and a really nice guy to work with. I'd definitely recommend him to friends and family who might be looking to buy a used Toyota. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lawrence Toyota ScionAdded: 4/10/2013 12:35:20 PMThank you for writing this fantastic feedback! Brian is a valued member of our team and he'll be delighted to hear that he was able to impress you by delivering our trademark customer service. Thank you for recommending our dealership to your friends and family; we hope to work with you again in the future! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials.Sincerely,Jeff RobinsonGeneral Manager
ppointon 4/3/2013 9:53:51 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Brad EddyMichelle Gray Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Lawrence Toyota Scion: We were very impressed with the excellent expertise of both our sales person Brad Eddy and with our finance manager Michelle Gray. They made our buying experience very enjoyable and stress free. I was very nervous about buying a new car but they both put me at ease so I could concentrate on my selection of the best vehicle for me. I am thrilled with my new 2013 Toyota Corolla Sport. It's my perfect car. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lawrence Toyota ScionAdded: 4/3/2013 12:04:20 PMCongratulations on your new Corolla! Brad and Michelle are hard-working and valued members of Lawrence Toyota and it's encouraging to know that they were able to exceed your expectations. We understand that buying a new car can be stressful; that's why we strive to make each of our guests feel at home during their visits. Please check us out on Twitter and Facebook before your next servicing appointment to access to our exclusive monthly specials!Sincerely,Jeff RobinsonGeneral Manager