I was excited to but a Jeep Grand Cherokee! I went in told them what I wanted. I decided I wanted to see an overland and I was offerd the Summit. I didn't consider it at first cause I was in thought it might be to pricey. But I was guaranteed I would like the price of it. New 2014 with a few flaws cause it was a demo car. The numbers given were over my max I wanted for payments and months to pay it in! After many conversations the price was where I wanted to go to the credit union. And the NADA website was what they used cause they had to couture it as a used car cause of the age of the vehicle. There was a significant gap in the MSRP. I just wanted someone to explain to me and I dint hear from anyone even after the banker talked to may sales rep as I was there. So the banker explained to me. I text and was told to call sales manager. When I did, no call back. The next day he was off. I asked to speak to someone else and I eventually got a call back but was told it's a new car but they had to use the site but that is not accurate. The dealership goes by their own MSRP regardless of age cause it is new well, never had a tile or lean. I just wanted an explanation of the gap because it will be used and the MSRP that the bank gave me when I pull it off the lot. I was referred to someone else that would call me and explain.The next day I got a call but by then I had been tired of being the buck passed off. I feel if I can get a newer car the same or close to the specs the demo with the flaws has I might as well get a different one. At least I could take it home and not streight to the shop for repairs then home. Its alot of money to spend on a truck not perfect. I really like Brittany she is very helpful and patient she has been a buffer through my experience. I hope we can come to some agreement.
I Recommend This Dealer:
Coach, both sales mangers, Brittany
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