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Leckner Nissan

4.5

153 Lifetime Reviews

1 Coachman Cir, Stafford, Virginia 22554 Directions
Sales: (540) 628-2500

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153 Reviews of Leckner Nissan

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June 18, 2017

"Fair and flexible"

- svt

We recently purchased a pre-owned Mazda CX-9 from Leckner Nissan in Stafford, Va. We worked with Adam Illg (salesman)and Chris Ballard (Sales Director) who were the sales team. Both gentlemen were fair and flexible with our trade-in and the final deal with our purchase. Adam had the bulk of the paperwork completed beforehand so the deal and delivery of the vehicle took just about 2 hours.

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Recommend Dealer
Yes
Employees Worked With
Adam Illg, Chris Ballard
May 08, 2017

"New car purchase "

- Edwin Jody Thomas

The best new car purchase experience that I have ever had. Mike Pennetta provided me with 5-star customer service, as did Jamie Modesitt the finance manager.

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Recommend Dealer
Yes
Employees Worked With
Mike Pennetta
April 22, 2017

"Great Service"

- HappyC

If you're looking for a great person to assist you in finding a vehicle look to none other than Larenzo Gonzalez and the management team at Leckner Nissan of Springfield! They make the process very simple and what can be a stressful process very enjoyable! Definitely will be recommending then to anyone I know that's in the market!

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Recommend Dealer
Yes
Employees Worked With
Larenzo Gonzalez, Mike Tatum, Orlandy
April 17, 2017

"Excellent Customer Service"

- fivefourbeauty

I went in with low expection of getting a brand new car but with the exceptional customer service of Mike Pennetta and Chris Ballard (along with the finance team (Kevin)). They listen to my need for a larger vehicle and made it happen! They worked their magic and I was able to drive away in a 2017 Rouge Family Package. The showroom and service are was very clean and all the people I encountered were very personable and made me feel very welcome. I'm glad I went with Leckner Nissan in Stafford, VA to purchase my car. I'm happy to be part of such a wonderful family 😁

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Recommend Dealer
Yes
Employees Worked With
Mike Pennetta, Chris Ballard
April 16, 2017

"Good experience "

- Carshopper1

Just stopped by to look at some cars...Was met by a salesman..Who took the time and energy to help me try to get a car..Well I couldn't get the financing done but when my situation improves I am going back to see bill Ridgeway! He was fantastic...

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Recommend Dealer
Yes
Employees Worked With
Bill Ridgeway
April 03, 2017

"Excellent service "

- Zy2971

I am very satisfied with the service that I received from Avery he was very professional and provided excellent customer service! I will surely recommend him to my friends and family!

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Recommend Dealer
Yes
Employees Worked With
Mary Katherine Fahey
April 01, 2017

"False Advertising"

- Melanie Rodenhizer

This dealership advertised on car guru's and list very low price as a bait and switch tactic. When u get to d3aletship vehicles are priced 8 to 10k more.

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Recommend Dealer
No
Employees Worked With
Periz
March 12, 2017

"Scam. Price protection certificate is a gimmick."

- KSmith

Got an online price certificate for a vehicle as follows: for $36,395. Member Discount - $300. Total Dealer Fees $999. Your TRUEPrice$37,094. Sales person was very friendly and helpful. Once I decided to purchase based on the online price certificate, I was presented with a piece of paper that merely said what my payment would be (more than $800). This immediately set the tone. I asked for an itemized quote that is standard in MOST car lots that provides all costs and a total. The salesman began pacing back and forth and whispering with one of his colleagues. He kept coming over and apologizing for the wait. I was eventually given a new quote after 30 minutes or so that was for $51,616.22. I told him that this price was well over the price certificate. Eventually I was given a final quote as follows: $37,094 + 999 dealer fees (At this point they have charged me $999 twice) + inclusion fees $2,394 (what are inclusion fees?) + $749.22 taxes (after subtracting my trade in difference) + $ 281 license fees. Total $41,517.22. The price was $3,393 more than the "guaranteed" online price. The salesman told me that the price of the vehicle was mistakenly reduced too much online. I could not and still cannot believe that the staff inflated the cost of the vehicle instead of honoring the price that I was supposed to be guaranteed. I declined the offer after 3 hours in the store. Bad business all around. I will never do business in this establishment ever again. It is unbelievable that they are so boldly dishonest. On my way out I asked for a copy of the pricing quote. The quote clearly shows where I was charged twice for the same thing. Unbelievable.

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Recommend Dealer
No
Employees Worked With
Sai Faiqe
February 25, 2017

"Good Deal till you get to the Finance Office"

- Nelson

I tried to buy a new Pathfinder from this dealership and the sales guy was very nice and worked with well with us. We had a TrueCar certificate so we were able to get a great deal on the car with current rebates without the hassle of haggling with the sales people. The car price was really good, but we wanted to get a very good extended warranty due to all the horror stories I have been reading about Nissan's CVT transmissions. That's when we were getting screwed. It seems like they are trying to make back money that they lost on the deal in the finance office. They wanted $4500.00 for an extended warranty that you can get at other places for about $3000.00 dollars. Don't even bother to ask about maintenance plans and paint protection. By the time it was all said in done they wanted me to add $8000.00 back to the price of the car. So much for the savings that I was getting with rebates and certificates. They said that they were going to bundle them together and give me a good deal, but $8000.00 is no good deal at all. Don't try to buy anything extra here, because they will screw you in the finance office. We are looking to purchase from another dealership or even a different product based on Nissan's reliability and extended warranty cost. I have always brought factory extended warranties with every vehicle purchase and have never paid an amount like they wanted to charge me. Buyer Beware!!!

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Recommend Dealer
No
Employees Worked With
singleton
February 20, 2017

"Cadillac XTS"

- Jack.webb

Mike Panetta is awesome!!!...honest, friendly, no BS salesman, if you trade he will fight for you to get you what you need ....if you go to Leckner for a car ask for him !!!

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Recommend Dealer
Yes
Employees Worked With
Mike Panetta
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