I purchased a 2015 VW Golf TSI automatic from Leckner Nissan on 30 April 2016. The vehicle was sold under the auspices of having a valid warranty from the manufacturer (VW), no accidents, and serviced at Leckner Nissan. After experiencing hard shifting and activation of a transmission malfunction warning light, I delivered the vehicle to VW Waldorf for troubleshooting the day before Thanksgiving (23 November 2016). Upon inspection, VW Waldorf indicated that the transmission pan had been installed incorrectly, was not the original part from the vehicle, and was in fact missing an internal component which dictated proper fluid level. Accordingly, the fluid level was extremely low and the vehicle needed immediate repair to forego irreparable damage to the transmission. Since the transmission pan had clearly been replaced and installed incorrectly, the VW warranty was voided and $750 was required to complete the repair. The technicians also indicated that the condenser had damage that indicated the vehicle had at some point been involved in an accident. Torque markings were missing from almost all required bolts and the technicians expect that the engine was removed from this vehicle at some point, as well. Technicians at VW also pointed out that the timing belt chain cover had markings consistent with junkyard parts and suspected that additional unauthorized work had been performed in this area. as well. Any servicing that was done at Leckner Nissan clearly did not meet the standards required of VW. This vehicle was sold to me with an invalid warranty by Lecker Nissan.
Better Business Bureau Complaint Filed: #11882666.