Leesburg Honda

Reason for Visit: Sales

I recommend this dealer: No

My Review of Leesburg Honda:
I had come to them since i had a bad experience with rosanthal fairfax honda but they too seemed to be the same infact they overpriced the civic LX saying that it was the only one in there stock and so thhought of selling me for a price of EX !!....anyways so all frustrated i went to leesburg toyota where everyone was very friendly and gave me the right prices so i went for YARIS sedan..

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Leesburg Honda:
I will preface this by saying that I am a former Infiniti owner. For some reason the 4-5 Infiniti dealerships that I have been to over the years I never felt like the employees there actually went an extra mile for me. Yes, they gave me a loaner car, but I was basically treated like crap. They might call you when they said they would. After several hassles with my car, including multiple two+ week stays at the dealership, I gave up. I bought an Accord and had it serviced here.

This dealership's service dept is better hands down than any of the Infiniti dealers. You don't get a loaner but what I received in return is what was sorely lacking at Infiniti, competence and customer service. When they say they're going to call you, they do. They always give a break down of the service performed over the phone. Infiniti dealers never did that to me, it was "come pick your car up" if they bothered to call at all. I always get a follow up phone call a week later from Leesburg Honda to verify that I was satisfied with the service.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Leesburg Honda:
These guys never get it right the first time. My blinkers died...took two tries (days) to figure out that it was a bad relay. Asked them to install wheel locks when I was getting an oil change - they forgot. I complained when I was picking it up and they ran it around to the back and slapped the locks on. The joker ended up putting two locks on the same wheel!!? Was that retaliation for raising a ruckus? Next time in...two of my seat heater switch bulbs needed replacement. They kept the car for a whole day and only ended up replacing one of the two. Brought it in the next week - kept it again for 24 hours and ended up putting a bright green bulb in...when it should be white!!

Total incompetence. Guess I'll have to start taking my car 35 miles away to Hendrick in Woodbridge...ugh!

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