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World Mazda Kia North

San Antonio, TX

4.2
260 Reviews

12115 North Interstate 35

San Antonio, TX

78233

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260 Reviews of World Mazda Kia North

April 16, 2024

This was my third vehicle, that I bought from KIA North. I love the service... More

by Beverly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thaddeus Crum, Robert Fernandez
April 04, 2024

Mark was extremely nice, knowledgeable and helpful with the process of my new Kia purchase More

by star79cluster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Apao
November 28, 2023

Rafael was very patient and helped us find the right car for the right price. More

by francisco.d.castillo1123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael
Nov 29, 2023 -

World Mazda Kia North responded

We are so pleased to hear that Rafael provided you with patient and easygoing service during the sales process. It is always a pleasure to assist our customers and help them find a great vehicle for a great price. Thanks so much for the support and kind words! -- The World Car Kia North Team

August 21, 2023

this dealership never washes or vacuums my car, for as much money as they charge for route maintenance they should at least wash and vacuum the car. I also think for the long wait times the least they sh More

by pmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonni
Aug 22, 2023 -

World Mazda Kia North responded

I'm sorry to read about your recent experience with us. We strive for top-notch customer service and it seems we fell short during your visit. Your feedback regarding the car wash, vacuuming, and amenities is valuable as we're always looking for ways to improve our services. I'd like the opportunity to discuss this further with you if you could reach out at your earliest convenience? Thank you, Matt Alexander - Service Manager - 210-564-3162

August 15, 2023

Bad customer service, I waited 2 hours to be told I needed parts for what I came in to fix that day and waited month later appointment ,what's the purpose having a Parts Dept. If you don't have parts n More

by leboop02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnnie
Aug 22, 2023 -

World Mazda Kia North responded

I'm sorry to read about your experience. We strive for efficient and effective service, so it's disappointing to see we've fallen short in this instance. I understand how frustrating the wait can be and would like an opportunity to make things right. Please reach out directly at your earliest convenience so that we may discuss a resolution together. Thank you, Matt Alexander - Service Manager - 210-564-3162

June 18, 2023

This dealership did complete the task that the car went in for. But I was disappointed that my car was not wash or vacuumed when I picked it up from the dealership. More

by Chefgypzee2169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Beal
Jun 20, 2023 -

World Mazda Kia North responded

Thank you for bringing this to our attention. We apologize for the oversight in not washing or vacuuming your car before returning it to you. We appreciate your feedback and will make sure to address this issue with our team. I'd like to step in and see if I can help make things right. If you are willing, please give me a call. Thank you, Matt Alexander - Service Manager - 210-564-3162

May 28, 2023

The dealership was clean and spacious. The staff was very attentive and the lot had a surprisingly decent stock of vehicles. More

by Ami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Estrella
May 31, 2023 -

World Mazda Kia North responded

We're glad to hear you were pleased with our facilities, attentive staff, and selection of vehicles! It's always our aim here at World Car Kia North. Thank you for taking the time to share your experience with us and we hope to see you again, Ami!

March 03, 2023

We have been dealing with Kia for 15 years and they never disappoint, Our salesman was Darrell Loving and he walked us through every detail, he kept us updated and was extremely knowledgeable about our New K More

by Lwoolridge201455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Loving
Mar 06, 2023 -

World Mazda Kia North responded

We are so grateful to have your loyal business, Woolridge family! Darrell will appreciate your kind feedback. Thank you for being a valued client of World Car Kia North! Robert Minatra - General Manager - 2108901400

February 18, 2023

I’ve been so disappointed from the beginning n Ik u guys probably don’t care with all the people that go there. I was excited at the beginning to be approved in getting my new car. It took a while n I get i More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one
Feb 22, 2023 -

World Mazda Kia North responded

Linda, this is disappointing feedback to receive. We value the time and satisfaction of our customers and I am sorry that you have experienced delays in service and issues with your vehicle. I would like to step in and see how we can make you a happy customer moving forward, so please give me a call directly when you have a moment. Thank you, Matt Alexander - Service Manager - 210-564-3162

February 04, 2023

I got my self a 2023 Kia Rio S and it’s amazing! The car salesman Giovanni gave us the best price no one can beat. He took the time to listen to me and give me everything I was looking for in a car! More

by shark_shooter33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovani Lugo, Mark Apao
Feb 06, 2023 -

World Mazda Kia North responded

Thank you for the review, congrats on the 2023 Kia Rio! We're glad that Giovanni was nice to work with. See you again next time here at World Car Kia North. Robert Minatra - General Manager - 2108901400

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