Reason for Visit: Sales
I recommend this dealer: No
My Review of Legends Suzuki:
My story is almost verbatim the others above about Chad Franklin's Suzuki dealership now called Legend Suzuki of Kansas City. I called about the $59/per month deal, to be told at the dealership it was $43/mo for 6 months, then trade in on a new one when the 2008s were in with the same deal for a year, then again for a 2009, and so on for 4 years or till I wanted to keep the car. I bought a 2007 XL7 in Aug 07, paid full sticker price, got about 1/3 what my trade-in was worth, and Scott Frehricks told me that negative equity would not be a problem, because loyalty incentives and rebates would cover all the depreciation on the vehicle. He said this was their version of a Certified Used Car / Lease program, to get low mileage late model Suzukis back in. I asked all the right questions, I thought, and the Sales Manager even signed a paper that they would redo the same deal for me in 6 months (the sales manager left/was fired shortly afterwards). I told them no way could I afford the $735/mo payments if they didn't redo the deal and I did not want to do it without certain reassurance I would only be paying $43/mo net, and they said not to worry about the 21% interest or the high payments because I would never be making those payments anyway. We were working on building our credit up and so this was a great opportunity to do so.
They were supposed to cut me a check to subsidize my payments for 6 months ($735-43 x 6, plus $400 for gas for 6 months) and I had to chase after them several times to try to get that full amount. My first check was $1373 which was "a clerical error". It took months to get that resolved. Now it's time (past time really) to do it all over again. My credit score is higher but there was an error (mortgage dual reported), they said they can't do anything till I get that fixed. I'm not sure I want to now with all the horror stories, I just want to get out from owing some $29,000 on a $20k or so car, at 21% interest. I don't mind the payments so much as the interest and fact I will end up paying multiples of the sticker after 72 months.
The dealership has lied and used deceptive advertising to lure customers in, and get the banks to finance people who will most likely end up defaulting on their loans and runing their credit - I especially applaud (sarcastically) the statement "don't worry about it, you'll never have to actually make that payment."
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