About Legends Toyota of Kansas City
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Legends Toyota of Kansas City has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
About Legends Toyota of Kansas City
It is the mission of Legends Toyota to provide Toyota owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price.
Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers.
antokas
5/22/2012 1:50:36 PM
Overall Score: 
5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Gilbert Meyer
My Review of Legends Toyota of Kansas City:
I had excellent customer service with Gilbert Meyer. This dealership is very upscale and low pressure sales. They listen to what the customer wants and they deliver. He will be my car salesman for life! You Rock Gilbert! :)
Share on Facebook
Was this review helpful to you? Yes | No
cangri
5/20/2012 5:40:42 PM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Gilbert Meyer
My Review of Legends Toyota of Kansas City:
I was browsing for hybrids at Legends Toyota in KC KS on a Sunday morning before the dealership opened. Lloyd Gillman, a sales manager, approached me and asked if he could help in any way. By the time I was about to leave, Lloyd introduced me to Gilbert for further assistance. Lloyd wrote down some info about my plans and then I left. The very next day I had been contacted and told that there had been offers on my trade in. Long story short, after doing some online research, by Tuesday I was driving a used (600 miles) Prius c. I felt as if the days of high-pressure, one-sided-car-buying-experience were over. It only took a little over an hour for all the paperwork and prep to be completed and I was on my way. By far the best car buying experience so far for me. Gilbert even called two days later to learn if all was copacetic.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Legends Toyota of Kansas City
Added: 5/21/2012 10:52:13 AM
Thank you for sharing your experience with us. One of our goals at Legends Toyota is to make the car buying experience as smooth as possible and we're glad to hear that Lloyd and Gilbert were able to assist you quickly. We hope you're enjoying your Toyota Prius c and we look forward to seeing you for all of your vehicle's service and maintenance needs.
Thank you,
Duce Lett
General Manager
jonifleig
5/19/2012 11:56:59 AM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Charlie Ross
My Review of Legends Toyota of Kansas City:
Had a great experience buying a year-old Toyota Highlander that I had found online. Charlie Ross was very prompt at answering any and all questions I had. The process was easy and I'm enjoying my new vehicle!
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Legends Toyota of Kansas City
Added: 5/21/2012 10:50:18 AM
Thank you for sharing your recent experience about buying your Toyota Highlander. At Legends Toyota, we always aim to have total customer satisfaction and we're glad to hear that Charlie was able to answer all of your questions. We look forward to seeing you again in the future!
Thank you,
Duce Lett
General Manager
balla913
5/18/2012 6:05:10 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Bill Cantrell
My Review of Legends Toyota of Kansas City:
great dealership great salesman (Bill) helped me find the perfect car. he helped me and my feanci by talking to find what we was looking in a car and went and had us look at it and it was perfect
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Legends Toyota of Kansas City
Added: 5/21/2012 10:48:44 AM
Thanks for sharing your experience and for recognizing Bill. He's a great asset to our sales staff and we're glad to hear he was able to find the perfect car for you. Hope you're enjoying your latest car purchase!
Thank you,
Duce Lett
General Manager
julieprice
5/17/2012 6:45:23 PM
Overall Score: 4.6
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Gilbert Meyer
My Review of Legends Toyota of Kansas City:
We love Toyota and have always been treated really well by Legends Toyota. We will always keep coming back as long as we keep having positive experiences.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Legends Toyota of Kansas City
Added: 5/18/2012 5:40:58 PM
Thank you for sharing with us! We are so glad to hear that you've always been treated well by our dealership. At Legends Toyota, we always aim to make sure each and every customer is satisfied when they come in and we're glad to hear we'll be seeing you in the future as well!
Thank you,
Duce Lett
General Manager
JHawk1970
5/10/2012 4:37:37 PM
Overall Score: 4.8
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Aaron Hansberry
My Review of Legends Toyota of Kansas City:
Aaron Hansberry is the best auto salesperson that we have encountered. He is knowledgeable, polite and patient. He has great follow through on what he promises.
I always do my homework before a purchase. Because of my research we initially walked out because one of the sales managers quoted us a figure for our trade that was several thousand dollars less that what KBB and NADA said it was worth plus it was $2000 lower than what another dealer had offered. His response to me was well "that is their opinion".
While I was out of town the following week I received an email from Aaron saying that they could raise their offer on my trade by $1500. I was still not satisfied with the offer but because the vehicle we were looking at was so aggressively priced we went ahead with the deal.
Kori in their finance office was also pleasant and did a good job of explaining things although I have yet to hear back from her on a quote I had requested on an extended warranty. In fairness to her the dealership was/is having IT issues so I don't know if she received my email.
Overall this place is pretty darned good and I will certainly be referring my friends to Aaron.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Legends Toyota of Kansas City
Added: 5/11/2012 6:15:53 PM
Thank you for sharing your experience with us. At Legends Toyota, our number one priority is always total customer satisfaction. We're glad to hear that we were able get you a vehicle that you were satisfied with. We look forward to seeing you again in the future!
Thank you,
Duce Lett
General Manager
mikerosoft2004
5/10/2012 2:29:58 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Shawn Habibi
My Review of Legends Toyota of Kansas City:
Shawn was our point of contact before we showed up at the dealership, and he did his best to make sure we picked the car we wanted. He was knowledgable about the product, being able to answer questions about navigation and horsepower. He took our needs into account, such as a moonroof, power everything, power seat, and spoiler. Shawn was pleasant to work with. Thanks!
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Legends Toyota of Kansas City
Added: 5/11/2012 6:13:11 PM
Thank you for sharing your recent experience with us. We're glad to hear that Shawn was pleasant to work with and that he was able to get you a vehicle that took into account all of your needs. We look forward to seeing you for all of your vehicle's service and maintenance in the future as well!
Thank you,
Duce Lett
General Manager
JayhawksRule
5/9/2012 12:17:40 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Gary Prough
My Review of Legends Toyota of Kansas City:
Excellent facility. Sales rep was patient and helpful. Had cars on the lot that fit our needs. Good product, love the hybrids and look forward to saving gas.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Legends Toyota of Kansas City
Added: 5/9/2012 1:43:08 PM
Thank you for sharing your experience with us. Gary is a great asset to our sales staff and we're glad to hear how helpful he was during your car buying process. We hope you are enjoying your new hybrid (and the gas mileage on it too!)
Thank you,
Duce Lett
General Manager
Legends toyota
5/8/2012 3:46:25 PM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Joe DeMoss, Shawn Habibi
My Review of Legends Toyota of Kansas City:
No hidden costs. We got what we paid for. All sales people were helpful, polite, and informative. The coffee was fresh and very good. The process was as timely as I had anticipated.
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Legends Toyota of Kansas City
Added: 5/9/2012 1:42:13 PM
Thanks for sharing your experience with us! We're glad to hear you enjoyed our LEED certified building and that Shawn and Joe were helpful and informative. We hope you're enjoying your new vehicle!
Thank you,
Duce Lett
General Manager
summerbond
5/6/2012 6:31:02 PM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Shawn Habibi
My Review of Legends Toyota of Kansas City:
Shawn was great to work with. He was very thorough and professional. His follow-up, through, and professionalism made this purchase very enjoyable for someone who hates the car buying experience. Thanks so much Shawn!
Share on Facebook
Was this review helpful to you? Yes | No
Response from: Legends Toyota of Kansas City
Added: 5/7/2012 6:12:29 PM
We appreciate you sharing the experience you had at Legends Toyota. We're also glad to hear that Shawn was able to help you during your car search and that he made the purchase enjoyable for you. We hope you're enjoying your new vehicle!
Thank you,
Duce Lett
General Manager