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Lehigh Valley Acura

Lehigh Valley Acura

333 State Avenue
Emmaus, Pennsylvania 18049

(610) 967-6500

Lehigh Valley Acura
Manufacturer: Acura

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  • Customer Service:

    4.7

  • Quality of Work:

    4.9

  • Friendliness:

    4.7

  • Overall Experience:

    4.7

  • Pricing:

    4.5

24-Month Rating

based on 81 reviews

4.7

4.7 out of 5

175 lifetime reviews

Lehigh Valley Acura

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Certified: Lehigh Valley Acura

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Lehigh Valley Acura has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Lehigh Valley Acura
Lehigh Valley Acura has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Acura new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Acura's Precision Team Dealership of Distinction award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Drinks
Cable TV Free Loaner Cars
Children's Play Room Free WiFi
Customer Lounge Area Instant Financing
Drive-In Service Laptop Computers
Express Service Parts Store
Free Coffee Shuttle Service

ConnieEich
3/15/2013 9:39:55 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason (Service Adv)

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Lehigh Valley Acura:

I drive 50 minutes to have my MDX serviced here (vs. another dealership 5 min. from home). Attention to detail and communication is excellent.

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gstringe@ptd.net
2/9/2013 1:02:39 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne Kindall

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    3

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    4.6

My Review Of Lehigh Valley Acura:

Excellent service and reliability is why I continue to buy Acura vehicles. Acura service is what "sells" me . I presently own two Acuara vehicles. I will be trading one in sometime this year. I am waiting to buy a new RL or its replacement when the all wheel drive version becomes available.

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TerryT62
2/5/2013 2:36:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian Di and Geno

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Lehigh Valley Acura:

I only bought from this dealer because of the great service from Brian D. Brian recommended Geno in sales when I bought my new TL in Jan. I got a great price, maybe because of long term loyalty but completly happy with these two gentlemen. And happy w my TL. I tell my wife when I grew up (50yrs old now) I want to work as an engineer for Honda. I love their cars and Lehigh Valley Acura.

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kingabinga
2/1/2013 10:35:49 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
jason Rose

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Lehigh Valley Acura:

I was very happy with the service:friendly people,quality of work, reasonable price and quick service.I will definitely go back to get my car serviced again.

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paks888
1/31/2013 9:10:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill Cossman

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Lehigh Valley Acura:

Bill Cossman did an excellent job in selling a 2013 Acura MDX to us in early January of 2013. His professional experience and patience made him an outstanding salesman. Glad you company has wonderful people like him. Cheers!

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jojodancer1985
1/29/2013 1:44:46 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason first - then Brian DiPasquale when I had to return

  • Customer Service:

    4

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    3

  • Pricing:

    3

  • Overall Score:

    3.8

My Review Of Lehigh Valley Acura:

I must say that I was not happy with the service but Brian did take the time to correct the issues and is willing to work with me. His extra time and attention made the difference in my perspective of this dealership.

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KeithReynolds
1/18/2013 11:01:30 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian DiPasquale and Wayne Kindall

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Lehigh Valley Acura:

Yes, they're thorough and will always make sure your service experience was up to par. Service guys do go above and beyond our expectations. A little pricey but trustworthy.

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dopey044
1/18/2013 5:53:29 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne Kindall

  • Customer Service:

    5

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    4.8

My Review Of Lehigh Valley Acura:

Wayne and staff are a incredible team. Wayne always makes me feel like a person not just another customer. His customer service is the best I have ever experienced.

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Carrietamutus
1/14/2013 10:42:22 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian DiPasquale

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Lehigh Valley Acura:

Every time I bring my car in to Acura in Emmaus, my experience has been terrific. The service is excellent and the service manager, Brian, is always looking out for my best interests. I am also treated fairly, and I am empowered to make decisions that I trust will benefit my vehicle. Thank you, Lehigh Valley Acura. You truly have a customer for life!

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MartinFetner
1/8/2013 10:36:53 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne Kindall

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Lehigh Valley Acura:

The service department does an excellent job maintaining my two Acuras. They have serviced my cars for the past 5 years and have always treated my cars with kid gloves.
Personally they have either provided me with a ride to work or loaned me a car for the interim. When I get a car back it's like having a new car. It's been washed and vacuumed
and just hums along.

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