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75 Reviews of Leith Honda - Service Center
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March 06, 2024
Alison was very patient with me and she made sure that I understood everything before moving on to the next step. understood everything before moving on to the next step. More
by jakobi woods
Employees Worked With
Helpful November 04, 2023
Above and beyond! You must ask for Gregory H., Derek P. & Mgr Jason, Thanks!!!! TeresaS. You must ask for Gregory H., Derek P. & Mgr Jason, Thanks!!!! TeresaS. More
by tee19819
August 18, 2023
We highly recommend Alison for all your auto needs. Our experience with her was top tier! Her knowledge and customer service are unmatched. Thank you Alison! Our experience with her was top tier! Her knowledge and customer service are unmatched. Thank you Alison! More
by KKettisack
Employees Worked With
July 29, 2023
I cannot speak to the sales area, but if you are thinking of getting your car serviced, I strongly encourage you to look elsewhere. Their website (by design) does not offer the ability to select that you'd " of getting your car serviced, I strongly encourage you to look elsewhere. Their website (by design) does not offer the ability to select that you'd "wait" for the vehicle. I had an 8:30am Saturday morning drop off and actually dropped the vehicle off at 8am and spoke to an advisor. Fast forward 5.5 hours later and I call because I've heard nothing. Their technician never even looked at it and now they don't believe they'll be able to begin looking at it until Monday. There's no manager on duty to speak to - they went home(!) Nobody else with any authority at the site to talk to. Finally was connected to a service advisor and they repeated the same lame excuses: "We got busy." "We want the same tech to look at it and he's behind"...etc The reality is that they de-prioritized my car, even though I had an appointment, in order to service their walk-in clients. The only options they gave me were to wait until Monday and hopefully they could look at it then, or I could cancel the service ticket, drive an hour each way to get there, and get my car back. This is bottom-level service. I recommend staying FAR away from Leith Honda Service! More
by carlsoje
Employees Worked With
Hayden and Justin - both were condescending and unhelpful
April 03, 2023
Sam Santiago at Leith was very courteous and professional. The process was so very simple, we received a good price for our vehicle, and would highly recommend them to anyone looking to buy or s professional. The process was so very simple, we received a good price for our vehicle, and would highly recommend them to anyone looking to buy or sell a vehicle. Good all around people! More
by JFG
March 19, 2023
After 16 years and 9 brand new vehicles purchased from Leith dealerships, 2 Accords, one 2017 Ridgeline and a 2016 Pilot from this location alone,I stopped going to their service department today, most di Leith dealerships, 2 Accords, one 2017 Ridgeline and a 2016 Pilot from this location alone,I stopped going to their service department today, most disrespectful group of individuals, Geoff in particular, with absolute no intention of helping customers or responding to their calls, nickel and dime you to death with unacceptable attitude or respect. I will take my business elsewhere, where it is appreciated and employees are actually want to earn my business, and Geoff and Aaron, wish you all luck, but you should be ashamed of yourselves. More
by samt03153
Employees Worked With
Geoff and Aaron(not Aaron Muller)
October 31, 2022
Nightmare repair service! On 9/30/22 I took my vehicle in to have a safety recall airbag repair performed. The technician gouged my dashboard in several places during the re On 9/30/22 I took my vehicle in to have a safety recall airbag repair performed. The technician gouged my dashboard in several places during the repair. The damage was not brought to my attention. I found the damage when my car was returned to me. When brought to the attention of the manager on shift, he asked "what will make this right, an oil change?". After some discussion, the manager agreed to have a technician they contract repair the dash board. On 10/6/22 I was contacted me after 8:00 am and asked to bring the vehicle in right then for repair work. No advanced notice, no scheduling, no chance since I was already at work. Since then I have herd nothing from the dealership. More
by RobRoss
Employees Worked With
John Dellinger
September 27, 2022
I took my car for warranty recall for changing the shaft. They fixed it on the next day. When I drove the car to home I felt the steering wheels are bit tight when compared earlier and heard a noise continu They fixed it on the next day. When I drove the car to home I felt the steering wheels are bit tight when compared earlier and heard a noise continuously while driving. So I took the car back to them and they said the noise is not coming from shaft. I took the mechanic for test drive saying are you saying this noise is not coming because of changing the shaft. If they want to diagnose the problem, then I need to pay 260$. I took the car to local mechanic.He found the problem with in 2 minutes. that they didn't tighten the bolt which is Infront of the shaft and documented the video of that. Now they saying that this would not happened because of changing shaft. Without moving this they could not changed it or when I took for second time they would have inspected the bolt which is near to the shaft. I am going to share the videos documented to the next level of Honda company. More
by Manikandan Raju
Employees Worked With
May 22, 2022
Alison is great! When working with her she is very responsive and detailed in her responses. She is always will to answer auto questions— even after the purchase, whi When working with her she is very responsive and detailed in her responses. She is always will to answer auto questions— even after the purchase, which is a big win to me! If you are in the market for a new or preowned car, Alison is your girl you will NOT regret it! More
by daniellenholloway
Employees Worked With
