About Lester Glenn Chrysler Jeep Dodge Ram
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Lester Glenn Chrysler Jeep Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
JNavarra
5/21/2012 7:46:39 PM
Overall Score: 
4.6
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Darren Applegate,
Bobby Sweeney
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
Yes I bought a truck from this dealer, and yes I was happy with my purchase. Bob Sweeny, Good Luck with the new baby that is on its way, Thank you, Joe Navarra
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/22/2012 9:16:18 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate it and wish you and your new vehicle well.
Sincerely,
Lester Glenn Management Team
dsejhunt
5/20/2012 5:30:29 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dave Rapisardi,
Anthony Rose
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
We had bad experiences with 5 other dealers prior to our visit to Lester Glenn in Toms River. Have to be honest...it took us about an hour and a half to traverse to the dealership so we were quite apprehensive about the outcome. ...and the outcome...we bought 2 new Jeeps.
I commend John Parillo for his dealership and would be remiss if I did not mention that he, the GM himself, came to the site to make certain we were pleased with the service.
And the service.... David Rapisardi met us at the door and was very pleasant and introduced us to Anthony Rose. Dave stated that Anthony was one of his best sales representatives. At first we thought....great, another pushy salesperson. Anthony was respectful and by no means pushy. Due to the fact we ended up purchasing 2 Jeeps, Anthony was with us for close to 5 hours. It was an enjoyable 5 hours as he was helpful, friendly, and jovial.
Okay...the distance to the dealership....stinks...but we will be returning to them in the future for any purchases...Good people.
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/21/2012 10:37:42 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! It is because of the loyalty of our customers that we are able to continue to offer great service and products at great prices. Thanks again.
Sincerely,
Lester Glenn Management Team
hstraub
5/18/2012 10:09:09 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Joe Carroll
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
Mr. Carroll works hard to accommodate the needs and requirements of the buyer. He devoted the time necessary to ensure the right vehicle met my situation. He is extremely knowledgeable with the product line (Jeep) and no question was too trivial to answer. He streamlined the buying process and eliminated the haggling process found elsewhere. He is an experienced salesperson and this trait is clearly evident when interacting with him...no false promises or ambiguities. I highly recommend him if investigating a car purchase.
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/21/2012 10:36:39 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback and your recommendation! It's the highest honor when some says they would refer us. Thanks again.
Sincerely,
Lester Glenn Management Team
Ann Jaworovich
5/15/2012 7:47:41 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Joe Carroll
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
Joe was able to answer all our questions. He was very accomadating and friendly. He never pressured us . We felt at ease the entire time. joe made it a very enjoyable experience.
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/17/2012 9:36:49 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate it and wish you and your new vehicle well.
Sincerely,
Lester Glenn Management Team
lharman
5/15/2012 2:31:54 PM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Anthony Rose,
Matt Siderio
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
Anthony and Matt were a pleasure to work with they did everything quickly and got us the best rate and price that we wanted to pay.It was not your typical car buying experience where you are waiting and stressing about what you are going to be offered to pay. They were both very friendly and knowledgable.
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/17/2012 9:36:08 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate it and wish you and your new vehicle well.
Sincerely,
Lester Glenn Management Team
Bob MacLean
5/15/2012 9:43:00 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Phil Marone,
Dave Rapisardi,
Matt Siderio
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
Right from the moment I arrived Phil made me feel comfortable and welcome. He took the time to listen and get a good grasp of what I was looking for then went straight to work finding what I wanted. Phil has a great knowledge of the product and was able to take me from bumper to bumper on the operation of the car and to explain the unique handling characteristics of the Jeep. Dave and Phil knew what I wanted and were able to get me the exact make, model, color and features I was looking for.
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/15/2012 9:58:21 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! This is just the beginning of your experience with Lester Glenn Auto Group. Please keep us in mind for your future car purchasing or service needs. Thanks again.
Sincerely,
Lester Glenn Management Team
xbagelman
5/14/2012 2:45:10 PM
Overall Score: 4.6
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Darren Applegate,
Dave Rapisardi,
Brian Reeves
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
Brian was professional and friendly in his approach. No "pushy" salesmanship. As we were there for almost 3 hours I was able to observe the entire dealership operating in the same manner. The entire process from test driving to actual purchasing to financing was pressureless and exercised in a smooth and comforting way.
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/15/2012 9:57:34 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate it and wish you and your new vehicle well.
Sincerely,
Lester Glenn Management Team
atormollan
5/14/2012 8:54:33 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Dave Rapisardi,
Bobby Sweeney
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
When we needed a new car for work, we knew we wanted a Dodge, so we went to a couple places. After we made our way to Lester Glenn and had a chance chance to work with Bobby Sweeney, we decided this was definitely the place we were going to buy our car. Bobby did everything possible to make the Test Drive and the Buying as easy and seamless as possible. He knew that we had to work within certain time constraints, so he had everything ready to go when we got there. We were able to get the pricing we needed and the car we needed with no hassle. I know that when we purchase our next Dodge for work, we will be going back to Lester Glenn and back to Bobby Sweeney.
I would recommend the dealership, and the guys we worked with to anyone for business or personal needs. Bobby was polite, helpful, knowledgeable, and willing to help out in any way he could to make things as easy as possible. Dave Rapisardi was quick with the numbers and able to make things work with the budget we had. The combination of the employees, the atmosphere, and the end product, a 2012 Dodge Charger, made this car buying experience quick, easy, and enjoyable. I commend the Lester Glenn Dealership on their choice of employees and the way they train them. This is how car buying should be, not high pressure haggling back and forth over $5 this way or that way. We gave them a number we had to be at, they gave us the car we wanted that fit in that budget, and I appreciate that very much.
Thank you to everyone who helped us,
Adam Tormollan
Island Tech Services
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/14/2012 9:46:16 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! Your recommendation is the best thank you we could ask for. It is because of the loyalty of our customers that we are able to continue to offer great service and products at great prices. Thanks again.
Sincerely,
Lester Glenn Management Team
TDianna
5/12/2012 7:57:01 PM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Brian Reeves,
Anthony Rose
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
I was not too sure if they would help me but Brain came thru and I am HAPPY with my Jeep Liberty! This is my 3rd jeep..
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/14/2012 9:44:40 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate it and wish you and your new vehicle well.
Sincerely,
Lester Glenn Management Team
rfetten
5/12/2012 10:40:32 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Bobby Sweeney
My Review of Lester Glenn Chrysler Jeep Dodge Ram:
My wife and I stopped in to look at the Dodge Challeneger after having driven the new Camaro. We went for the test drive with Bobby Sweeney. Bobby was knowledgeable and provided just enough space for us to come to a decision to purchase. It was such a pleasure working with him and getting to know him that we decided to buy a 2012 Jeep Wrangler Sahara at the same time. So we went in to look and walked out with two new cars thanks to Bobby. (It's a compliment)
Cars purchased: 2012 Dodge Challenger R/T Classic + 2012 Jeep Wrangler Sahara
The finance people were great too. We did purchase a tire warranty for the Challenger and the Simonize coating for both vehicles. The team also provided a nice trade in price for our Nissan.
Overall, it was one of the best car buying experiences we've had. We've bought probably 6-7 cars over 20 years, but never at Lester Glenn. I look forward to returning there again.
Thanks Bobby!
Rob and Alison Fetten
(happy dual car owners)
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Response from: Lester Glenn Chrysler Jeep Dodge Ram
Added: 5/14/2012 9:44:16 AM
Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! Your recommendation is the best thank you we could ask for. It is because of the loyalty of our customers that we are able to continue to offer great service and products at great prices. Thanks again.
Sincerely,
Lester Glenn Management Team