Lester Glenn Hyundai

Reason for Visit: Service

I recommend this dealer: No

My Review of Lester Glenn Hyundai:
Purchased a extended maintenance contract on two of my cars purchased in 2006. I was told that it covered everything until the major maintenance cycles and then I would need to pay for things like spark plugs, air filter, etc. Labor would be reduced. I came into the service department for a oil change and tire rotation and safety insoection. When speaking to Bob Leone he recommended the 30,000 mile service which was about $439.oo. I said to him that I have the extended maintenance contract and he said that only intitles me to tire rotations. I then looked at the work to be done and it said spark plugs repplacement (not platium). I asked what would be the price less the spark plugs and I was told the same $439.00. If I were to have the platium plugs changed in would be over $700.00. When I asked about what had happen to reduced labor rates and parts to be coverd he said to me That was back in 2006 this is 2009" So beware when dealing with this company. Oh one complaint I had was that the check engine light was coming on and they said the problem was the gas cap and replaced it. One week later the chech engine light was back on and I crefully made sure the gas cap was replaced correctly after filling up.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Lester Glenn Hyundai:
My home is 60 miles far from this dealer, so I call them before I go there. I asked if they could beat the Out of Door price that other dealers gave me, I described what kind of model I want, which rebates I was qualified, and the internet sales manager told me they could beat that price if I went there. And after I drove 1.5 hours to there, guess what, they gave me the OTD price $2000 more than my lowest price quote, and $1000-$1500 more than other quotes.
If them cannot beat other quotes, that's fine, but they should not cheat me and waste my time!!!They are nothing but liars! Run away from them!!!!

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