Great experience, Dan was knowledgable about the car we wanted and all the trim options. We got the car/features (Flex SEL) we wanted and really appreciated the delivery day, as Dan's little training session enabled us to enjoy all the gadgets immediately.

Great dealership, great car, thanks.

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Overall my experience with Levittown Ford was good. My first visit I wasn't so impressed, when we entered the showroom on a Sunday we weren't even acknowledged or greeted at the door. I would recommend that this would be something that the dealership should work on, no one says hello or asked if they could help. The reason for me going back was because I wanted a white ford explorer which was very hard to find, according to their computer inventory they had one in transit so I made an appointment to come in. I was then greeted by Al Omar who was very friendly and helpful, he went right to the computer and pulled up the car I wanted. We did go through a little price exchange back and forth with him and Mike but after that was said and done I was very happy. Unfortunately I got a phone call about a week later that the car was already promised to someone else and they had a deposit on it. I was very confused but I undestood it wasn't my dealer's fault but it was the person who had already sold the cars fault. I would suggest that they stay on top on their computer inventory, because you shouldn't have cars available that aren't. Then finally Omar had to order me the car which I was fine with. My car came earlier then expected and I was very pleased. I did everything that my dealer asked and got all my paperwork ready so that the sale went smooth. Once again Omar with was helpful and had everything ready when I got there. The only part that upset me was that the price had changed because of fords financing rates, I dont agree with that if you sign in march and the rate changes in april that it should be my responsibilty to have to pay more. I think that ford should guarantee the rate at which you signed your contract, and made a deposit. Just like when you buy a home you lock into a rate, it should be the same. That is the only thing I would change with the financing aspect of my deal. I want to thank Al Omar for being fair and very friendly to me. Thanks again I hope to do more service with this dealership! Dawn Bartra

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The truck I purchased was BEAUTIFUL and the price was better than I could have imagined. Initially, there was a problem with the sale, but both Paul and Omar worked with me so that I walked out of the dealership with an amazing truck for my husband and a price that could not be beat!

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I was absolutely impressed & greatly satisfied with the service I received at Levittown Ford. The Sales Manager Paul Baltazar was professional and courteous, Eduard Kava was very informative with the finance aspect of my lease, Jeffrey Palmiero was excellent in explaining the functions of the car. But the best experience I had at Levittown Ford was with Daniel Krauciunas who took the time to help me build the car I wanted, took me out on the test drive, and explained the car fully to me. He certainly is an asset to Levittown Ford and should be commended for an excellent job. Based on my experience alone with Daniel Kraciunas I would certainly recommend Levittown Ford to anyone I know who is looking to either Lease or Purchase a car, and will highly recommend they specifically request Daniel Kraciunas.

Sincerely,
Leslie A. Daddario

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Dan was knowledgeable courteous & friendly from start to finish. He took the time to explain & demonstrate all the features of our new vehicle, often demonstrating extreme patience with our unfamiliarity with some of the technical features of the automobile. I would highly recommend him to family and friends.

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When I walked, I felt like they were all friends of mine. Everyone I met at this dealership was very friendly. Al Omar who was the sales person who sold me the car was very knowledgeable. I told him what cars I was interested in and he took me out for a road test drive in each one. He answered all the questions I had about the vehicles. They gave me more for my trade in then I expected. I would tell
anyone who is looking to buy a Ford, to visit this dealership. My wife and I are very happy with our new Ford.

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I was in a car accident and my 2002 Ford Escape was a total loss. I needed a car fast. I already knew I either wanted another Ford Escape or a Honda CRV. My first visit was to a Honda dealership. The salesperson was very helpful and polite. Almost immediately he asked if I wanted to go on a test drive. It was raining but we went. I really liked the car. My next visit was to Syosset Ford. My experience was TOTALLY different. My dad and I were the only ones in the dealership. I saw one salesperson and advised I wanted to see a Ford Escape. He " pointed" to where it was. My dad and I walked over. I loved it as soon as I saw it. " I " walked over to the salesperson and asked him to give me info on the car. It was like pulling teeth. I asked him if we could go out for a test drive he said "nope, it's raining". I asked him for a price. He took me to his desk and just wrote some numbers on the back of his card. He was giving me very high prices. Nothing compared to what I had seen on-line. At one point I asked him if there were any incentives &/or rebates and he practically laughed at me?! Needless to say I was very disappointed and my initial thought was to go back to the Honda dealer. My dad felt the same way. We decided to try another dealer. We went to Levittown. It was the right decision.

As soon as we walked in we received a friendly greeting and a salesperson was sent over right away. He immediately introduced himself as Taylor Jackson. He took us over to the Escape and explained everything. I asked for a test drive and he said "Sure!". No problem from him at all. He walked us over to another Escape with other options. We went back to his desk. On his computer he pulled up different models, he turned the screen towards me and went through everything. I really have to say it was a relief. He made me feel very comfortable. Whatever I asked he answered with no hesitation and if he didn't know he would go and ask. I didn't feel like I was bothering him at all. I felt he was trustworthy. Making the customer feel comfortable, and that we can trust the person we're dealing with is very important. Obviously, it made a difference with me. I purchased the car.

While I was there I also spoke with a regional manager, I think he said his name was Mr. Baltazar. He was courteous as well. Jeffrey Palmerio explained how the electronics and entertainment system worked. He, as well, was helpful, friendly and funny.

Overall, I can say my experience at Levittown Ford was great. I have nothing negative to say. I would definitely recommend Levittown Ford. I have already shared my experience with many of my friends and co-workers and many of them have said they feel the same way that I do. "If you make me feel comfortable and that I can trust you, I'm sold"

Taylor, I appreciate your assistance and I hope your supervisor realizes what a great employee they have.

Thank you,

Laura

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When the dealership that I regularly went to closed up Levittown Ford was the first to contact me and offer me a free oil change. I have been coming back ever since.

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I was having problems with my 2003 Ford Taurus and I woke up one morning in tears from all the money I had spent on getting it fixed when I had it for less than 6 months and without further thought I went online and found a dealership and set up an appointment for an hour later.
When I arrived I was introduced to Robert "Bob" Tauber and within hours I left the dealership in my new{used} car. I wish I had decided enough was enough months before because I could have saved so much money but I am grateful for Bob and all his help he truly made this process easy. This was my first dealership experience and it was amazing! I am looking forward to returning in 2 years for a SUV/Jeep but for now I am happy with a stress-free commute to and from work.

Thank you Bob!

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I spent the day looking at many other dealerships and was getting frustrated with the lack of knowledge other salesmen had. My last stop was Levittown Ford and I walked in 15 minutes before closing. My salesman, Taylor Jackson, stayed late with us even after the dealership closed and everyone else went home. He was patient and extremely knowledgeable. He took the time to show us the cars I was interested in and was able to make recommendations to fit into my price budget. Overall, it was a great experience and Taylor was kind, respectful, and very professional. I am looking forward to recommend Levittown Ford to my friends! Thank you!

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