Lexus Carlsbad

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Lexus Carlsbad:
Sirs,<br><br>We have delt with Carlsbad Lexus on both service and sales. Until recently their sales philosophy was not to negotiate price. They now are reasonable and friendly to those of us who don't come in with the Cash in our pockets. Marc Bechard has been a real gentleman in sales. Our three Lexus purchases (1996 ES300, 2000 GS400 &amp; 2002 LS430) were made at three different dealerships and at very reasonable prices.<br><br>We have had all our post sales service done at Lexus Carlsbad. I'm 69, my lovely wife is 57. Neither of us have experienced better service anywhere in our entire lives. The service manager Kevin and his right hand man Raymond run an extremely friendly, courteous and professionally exceptional service operation. Our almost eight years of experience are filled with exceptional stories of &quot;the customer is always right&quot;! This dealership couldn't be better unless they gave the cars away with free maintenance. Our years of Lexus ownership have been the best driving experience of our lives. Great cars, great and friendly service etc, etc.<br><br>Even though he fell short by $200 of selling us our LS430, if you want to experience a good sales experience, see Merc Bechard. The lost sale was not his fault. <br><br>Jim Boyle<br>

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