Lexus Of Pembroke Pines

Reason for Visit: Service

I recommend this dealer: No

My Review of Lexus Of Pembroke Pines:
Hard to say whether I would recommend this dealer or not. After having my Lexus serviced, it was shaking. It had not been doing this upon driving in or at any point during ownship thus far. Minor damage done to my car twice -- rubbed my car up against another car damaging the paint. Guy that brought the car to me ran to grab a spray bottle and before I could stop him he rubbed the silver paint from other car from my bumper however the damaged paint beneath is still there. He ran off when I was obviously not happy. I take excellent care of my car and to h ave the DEALERSHIP cause damage when it is brought in for routine maintenance is nothing short of outrageous. Aside from their service techs or their reps that take the car in and bring it out to you doing the damage that they do, our actual Service Rep is fine. I wish they would do something about how they treat their customer's cars. That's just wrong, wrong, wrong. Makes me weary of bringing it in for maintenance.

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