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Lexus RiverCenter

4.9

146 Lifetime Reviews

633 W. 3rd Street, Covington, Kentucky 41011
Call (859) 547-5300

Top Reviewed Employees

Bill Zinn, Sales Consultant, Lexus RiverCenter

Bill Zinn

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Lyman, Service Manager, Lexus RiverCenter

Justin Lyman

Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dave Ritchey, Sales Consultant, Lexus RiverCenter

Dave Ritchey

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Suchanek, Internet Sales Manager, Lexus RiverCenter

Paul Suchanek

Internet Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

July 28, 2017

"Walker Goins"

- Damsel in distress

Walker Goins gave excellent customer service a to a damsel in distress. While on vacation, my key head broke and my car would not start. I spoke to Walker Goins parts specialist, and made the hour drive to Covington Lexus. Upon arrival Walker gave us excellent customer service and with in 20 minutes,we were back on the road to finish our vacation! It is associates like Walker that makes Lexus what it is! Thank You

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Employees Worked With

Walker Goins

July 13, 2017

"Vacation Trip Troubles"

- Tom369

While on a recent vacation trip in June, my wife and I encountered a problem with our Lexus 350. The issue involved maintenance warnings on the dashboard display, that impacted ABS functions and the cruise control function. Although not from the area, we stopped in at River Center Lexus to seek assistance before continuing on our journey further south. The service personnel there were helpful, professional, and quick to diagnose the problem. They resolved the issue and got us back on our way-at no cost! Thanks to Will and Justin for their prompt and trustworthy assistance. This dealership is exemplary. Just wanted everyone to know! Their effort was appreciated.

Read More

Employees Worked With

Justin Lyman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Will

June 14, 2017

"Premier Service."

- TomS.

Lexus Rivercenter provides outstanding service. Service personnel are very personable and always ready to answer any questions. I highly recommend Lexus Rivercenter in Covington Ky.

Read More

Employees Worked With

Mile Judicki

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television