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Lexus Santa Monica

Santa Monica, CA

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rated
1,309 Reviews

1501 Santa Monica Boulevard

Santa Monica, CA

90404

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1,309 Reviews of Lexus Santa Monica

December 21, 2018

Excellent Experience This is my third Lexus lease, it has been great working with Neal Greene all these years. Lamont Davis was invaluable in provide Lexus Financial leasi More

by don1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamont Davis, Neal Greene
December 21, 2018

Kind, fun, informative and fast. I really liked Roxie, she knew everything about the vehicle. She was funny and nice. And i felt like i could trust her. Plus, i was in and out pret More

by smichalek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joshua villalobos, there was a gentleman in used sales who worked the number, i don't remember his name. He was nice and accommodating. And Lyndon Bull in finance., Roxanne Colatrella
Dec 27, 2018 -

Lexus Santa Monica responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

December 20, 2018

Buying made easy Working with Hoss was efficient and friendly. From the first chat to the test drive and then the actual buying of the car. Hoss was always quick on More

by A*P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hoss Ala, Joshua Villalobos, Michael Skobin
Dec 21, 2018 -

Lexus Santa Monica responded

Thank you for taking the time to share your experience with us! It's a pleasure to hear that Hoss and Mike ensured that your buying process was smooth, efficient, and pressure-free, and we are overjoyed to have earned your 5-star rating. We hope you enjoy your new vehicle, and we ask that you don't hesitate to contact us if you are ever in need of Joshua's thorough overview or any further assistance in the future. Regards, Ed Meyers, Service Director

December 20, 2018

Recall service George was Friendly and he got my car serviced promptly. My car was washed and the gas tank was topped off when I came to pick up. More

by Lykidis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Morales
Dec 21, 2018 -

Lexus Santa Monica responded

Thank you for sharing this positive feedback! We are happy to hear that George ensured that your vehicle was taken care of- thoroughly and efficiently. High-quality service is our goal, and we look forward to continuing to provide you with it in the future. Regards, Ed Meyers, Service Director

December 20, 2018

Awesome Very nice guy. Perfect service . Took me in a timely fashion. Nice washed car. Very comfortable lounge . The man who helped me was very nice More

by yankeejh77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Romero
Dec 21, 2018 -

Lexus Santa Monica responded

Thank you for your excellent 5-star rating! It's great to hear that your recent service visit was so positive overall- from the quality and efficiency of the work completed to Oscar's kind persona. It is our pleasure to serve you, and we look forward to the opportunity to work with you again. Regards, Ed Meyers, Service Director

December 20, 2018

Great Experience Had my 10 months service at Santa Monica Lexus Service with Christopher Young! He is super nice and effective! I will come back later this year. More

by Wflalala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher, Young
Dec 21, 2018 -

Lexus Santa Monica responded

Thank you for taking the time to share this feedback! We are so glad that Christopher took such good care of you during your recent visit, and we look forward to offering you the same quality assistance again the next time you are in need of automotive service. Regards, Ed Meyers, Service Director

December 20, 2018

Excellent and professional Continue to have car serviced at Santa Monica Lexus. My representative, Patrick Levenson, was thorough, accommodating and professional. Once again a p More

by J Buck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Levenson
Dec 21, 2018 -

Lexus Santa Monica responded

Thank you for your kind 5-star review! We're pleased to hear that Patrick was thorough in getting you and your vehicle taken care of during your recent visit, and it's great that his service met your expectations. We are honored to have your confidence, and we look forward to continuing to serve you in the future. Regards, Ed Meyers, Service Director

December 19, 2018

Stellar experiense Enrique Carvajal was absolutely fantastic in helping me get my car it was the best experience. My family and I will only buy from him . More

by Goli57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
Dec 21, 2018 -

Lexus Santa Monica responded

Hi Golnar, Thank you for leaving Enrique this wonderful review! It's so great to hear that he was able to provide you with the vehicle you were looking for and an all-around remarkable experience, and we are proud to know that he has earned your confidence. We hope you enjoy your new ride, and we look forward to serving you and your family again. Regards, Ed Meyers, Service Director

December 17, 2018

Service With A Smile Ray James is my Service Adviser. As far as I am concern he is the best. He gives me Service With A Smile. Arnetta Rowan More

by Mary99help
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray James, Service Adviser
Dec 18, 2018 -

Lexus Santa Monica responded

Hi Arnetta, It's wonderful to know that you are so confident in Ray's service and that he consistently provides you with such great service! Please let us know what more he or the team could assist you with in the future! We look forward to working with you again. Regards, Ed Meyers, Service Director

December 17, 2018

routine service David Cuevas was very friendly and helpful. Prompt service. Explained everything including whether body dings would be repaired or simply not charged More

by fred123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuevas
Dec 18, 2018 -

Lexus Santa Monica responded

Hi Fred, Thank you so much for your positive feedback! We're glad that David could be of such great assistance to you, and that he was so thorough in ensuring that you were well informed throughout your visit. Drive safely! We hope to hear from you again when the time comes for your next service! Regards, Ed Meyers, Service Director

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