I almost never write reviews or respond to surveys.
But after using Glendale Lexus for 2008 IS250 maintenance for over 6 years, I am writing my first review for it. I would definitely recommend their service.
Their loaner car service is definitely a big advantage and is a big point for convenience as long as you request it in advance.
For a short time after the 2008 Financial Crisis, they would even fill up my gas tank and wash the car after every service except for after the minimal service,(That was nice!)
Recently, I went in for a service and one service attendant (Jimmy Choi)
explained very succinctly about what to look for in tire maintenance and replacements.
He explained in very easy terms about what state what my brake rotors were in and what needs to be done since I haven't done that service since buying the car new. Didn't sound like a pushy salesman selling needless service.
During the last 6 years, there were times when phone calls to Parts Dept. guys got just " I don't know" replies and just plain old not willing to help very much.
What is it about these Parts Dept guys answering phone calls sounding like I-don't-care. I don't know who are answering phone inquiries now, but a few years ago, not so good.
Overall, I would definitely recommend their service if you are within 10 to 15 mile radius.
I Recommend This Dealer:
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