Lexus of Manhattan

Reason for Visit: Service

I recommend this dealer: No

My Review of Lexus of Manhattan:
I agree with the other posters completely. This is the worst car dealer I've ever dealt with. Moved back to NYC with my 10 month old Lexus and the service was so much worse than my previous Lexus dealer. Service consultants have no idea what they are doing-- I actually had to look up information on the net and provide it to them to prove that Lexus has manufacture fixes for certain issues.

They should be embarassed.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Lexus of Manhattan:
Took my vehicle in for the second time because they did not correctly fix my car the first time. The previous visit I had to wait almost an entire month the get my car back. They have really poor customer service. The service manager I dealt with was really bad. I was at the point where I was going to sell my Lexus to avoid this bad service. I wouldn't wish this dealer to my worst enemy.<br><br>AVOID AVOID AVOID

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