Read Reviews Lexus of Massapequa

Lexus of Massapequa

Lexus of Massapequa

4950 Sunrise Highway
Massapequa, New York 11762


Sales: (888) 219-5377
Service: (516) 797-1900
Parts: (516) 797-3600

Lexus of Massapequa
Manufacturer: Lexus

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 79 reviews

4.9

4.9 out of 5

94 lifetime reviews

Lexus of Massapequa

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Lexus of Massapequa

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Lexus of Massapequa has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Lexus of Massapequa

Our Service and Parts Dept. are located at
141 Albany Ave.
Amityville, N.Y. 11701

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:30 AM - 6:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 1:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Coffee
Cable TV Free Loaner Cars
Customer Lounge Area Free WiFi
Drive-In Service Television
Express Service Valet Parking

mabel71888
5/22/2013 7:32:56 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joseph Dilegame and David Rosenstein
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Massapequa:

You don't have to go to Vegas to see a magic show. Magic was performed when my husband and I visited this dealership one sunny weekend. We owe our daily happiness to these two talented men. After weeks of car shopping, going to numerous dealerships and endless car lots, we just couldn't settle on a vehicle that fit our family. Not only did Joseph Dilegame manage to get us into that vehicle, he smooth talked his way to get us the price we were looking for. Not to mention, David Rosenstein, the finance guy, working his literal magic to get us an even lower interest rate. If purchasing cars was a hobby, I'd stick to this dealership. Everyone is so friendly and extremely professional. The atmosphere is great and they're very accommodating. Both my husband and I, and our two toddler girls, are very satisfied with our purchase. I recommend this dealership 100%. THANKS FOR THE MOON GUYS!!

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Imacyk
5/20/2013 8:47:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James scanapico jr
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Massapequa:

Easy friendly. And effortless. Friendly staff attention to detail. Enjoyable experience. James was eager to answer my questions. The best part was no hard sell

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lauralexus
5/19/2013 8:19:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James Scanapico Jr.
Salman Umar & David Rosenstein
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Massapequa:

We just switched from Mercedes to Lexus. The dealership is everything you would want when making your choice to purchase a new car. They were kind, friendly, knowledgeable, helpful and most important they make you feel that they really care about you and your needs.

Over the years we have purchased a lot of new vehicles, but this experience at Lexus of Massapequa was probably the most enjoyable and stress free purchase we have ever made. Our sales consultant, James Scanapico Jr. was nothing but pleasant, courteous and knowledgeable. We felt very lucky to have James as our salesman and Lexus is lucky to have him as an employee. Salman Umar & David Rosenstein also are assets to Lexus along with the entire team. Everyone showed they truly care about the customer. In today's world this is extraordinary and displays distinct characteristics that clearly separates Lexus of Massapequa's employees from all other dealerships!

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ginni98
5/15/2013 4:11:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bert Hall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Massapequa:

This is the second time we've leased a Lexus with Bert Hall's amazing help. He is an honest & caring man, He was able to get us what we wanted so quickly. We turned in a lease & got a new one. The Lexus RX350 2013 model is beautiful. Our previous Lexus was the RX350 2010. Bert took so much time going over every detail with us. He follows up even months later to make sure all is well. He takes pride in his work. He is professional & has heart of gold. Everything he promise's comes true. He is a man of his word. I would highly recommend Bert Hall to anyone looking for a Lexus. Lexus of Massapequa is the place to go. Bert Hall is the man to see. Thanks so much for your help Bert. The finance department was amazing too. Wonderful experience!!!!

Louis & Ginny

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crobertscl
5/1/2013 8:50:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stewart Schnissel & Joe Dilegame
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Massapequa:

My husband and I just purchased a new Lexus. This was the first time I used the internet for a new Lexus...in doing so, it match me up with Stew and some other dealerships. Stew was prompt and courteous when we spoke. He was very honest and I felt very comfortable dealing with him. I would recommend Stew and Joe to anyone who is looking for a Lexus in the near future. I could of went to the closest Lexus dealership but I decided to stay with Stew...
Thanks again Stew and Joe!
Cara and Eric

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eniddarrigo
4/28/2013 8:06:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stewart Schnissel
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Massapequa:

My experience at Lexus of Massapequa was an excellent one, thanks to the skills, knowledge and personality of Stewart Schnissel. he is a fine representative with a wonderful personality. To my husband and me, he is like a member of our family and a trusted friend. he makes the experience of leasing and buying a car a most pleasurable experience. Lexus management should be appreciative of his presence at the dealership. He is indeed an exceptional assest. Enid D'Arrigo

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RichardBlum
4/27/2013 10:02:39 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stewart Schnissel
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Massapequa:

I have purchased a lot of new vehicles over the years but I have to say that my experience at Lexus of Massapequa was probably the most pleasant and stress free purchase I have ever made. My sales consultant, Stewart Schnissel, was nothing but pleasant and courteous to my wife and myself and completely knowledgeable about the product he sells. The price negotiations were not adversarial and we quickly agreed on a purchase price that I considered was fair to both me and the dealership. When he delivered the car to us, he demonstrated every feature of the car and helped pair my smartphone to the car. I would ABSOLUTELY RECOMMEND Lexus of Massapequa and Stewart to anyone thinking of purchasing or leasing a Lexus.

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esacks2
4/21/2013 2:19:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bert Hall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lexus of Massapequa:

Bert was very frendly and helpful. He whent through all the o ptions on the car with great patients.
Bert delivered the car in perfect condition and went through all the basics of its operation.
Just keep in mind to get the best price (even at Lexus) you have to play on dealer against the other.
You can not go wrong purchasing your Lexus a Massapequa!

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vikingernie
4/11/2013 12:50:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom Ophals
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Massapequa:

My experience with Lexus of Massapequa was exceptional . Tom Ophals was not only very professional he was extremely courteous and knowledgeable. He answered all my many questions with professional politeness.I would recommend this dealership to any of my many friends.
Ernie.

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Charlesvirgo
3/31/2013 5:13:41 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James Scanapico
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Massapequa:

Because each consumer searches for value, it is comforting to know you have arrived when you do business with Lexus of Massapequa. The company's integrity and leadership guarantees satisfaction.

I want to thank you for making the purchase of my Lexus 460 a pleasant experience.

Sincerely,

Charles DeLuca

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