Lexus of Massapequa

Lexus of Massapequa
4950 Sunrise Hwy
Massapequa, New York 11762

Sales: (516) 795-7600
Service: (516) 797-1900
Parts: (516) 797-3600

Manufacturer: Lexus


Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Loaner Cars
Free WiFi
Television
Valet Parking

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 7:30 AM - 6:30 PM

Tuesday: 7:30 AM - 6:30 PM

Wednesday: 7:30 AM - 6:30 PM

Thursday: 7:30 AM - 6:30 PM

Friday: 7:30 AM - 6:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
45 Reviews
Lexus of Massapequa

Overall Score: 5 Star Rating4.8



About Lexus of Massapequa
Certified: Lexus of Massapequa
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Lexus of Massapequa has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Lexus of Massapequa
Our Service and Parts Dept. are located at
141 Albany Ave.
Amityville, N.Y. 11701


waltondbmw
4/5/2012 12:14:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: NEIL FOGEL, BLAISE CURCIT AND BENNY VUKIC

My Review of Lexus of Massapequa:
I JUSTED WANTED TO SAY THAT IT WAS WONDERFUL SERVICE. The time was taken out to go over everything with me. Thank you all so much.

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BLSMAS
4/1/2012 7:57:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil Fogel

My Review of Lexus of Massapequa:
We had a very positive experience in buying a new LS at Lexus of Massapequa. We actually had purchased our very reliable ES at another dealership but a somewhat cavalier attitude precluded our return there.Massapequa is a little bit out of the way for us but we are glad that we made trip .We had the good fortune to meet Neil Fogel who is a consumate sales professional .He has an easy going manner and was able to address our concerns regarding whether the LS was right for us . My wife who is not an easy grader thought that Neil was a master at his craft.Buying a car has always been an anxiety producing situation but this recent purchase was quite stress free. The LS has all kinds of bells and whistles and Neil spent time after the purchase acquainting me with the various features .It is our hope to enjoy the LS for many years to come but we will certainly return to Lexus of Massapequa.

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Rosen7
3/2/2012 9:16:13 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Neal Fogal

My Review of Lexus of Massapequa:
Neal was very helpful and readily available. Lexus of Massapequa was a friendly environment and made buying a vehicle as stress free as possible. I would definitely recommend this dealership to others. Looking forward to buying my next car here soon.

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Lisagam197
1/20/2012 10:32:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil Fogel and richard Healy and Larry(sorry don't recall last name)

My Review of Lexus of Massapequa:
I went in with my mother to look at the ES350 for her, and I fell in love with the IS250! So not only did Neil sell my mother a car, he sold me one too! Neil, Richard and Larry were extremely courteous, knowledgable and sincere. I highly recommend going to Lexus of massapequa and asking for Neil Fogel. Thank you so much and look forward to seeing you when I service my IS250!
Lisa Gambardella
And
Angela Ciaravino

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NiurkaMaria
1/12/2012 10:48:49 PM

Overall Score: 4 Star Rating   4.3  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stephen Puleo

My Review of Lexus of Massapequa:
I will recommend the Lexus dealership in Massapequa because of the friendly & professional experience I had. I felt very at ease & comfortable & had total trust in Mr. Puleo, that I bought the car that same day.
Everyone there was also very friendly.
Mr. Puleo was very patience & explained everything, no matter how many times I asked.
He repeatedly let us know not to hesitate to call or return to the dealership with any questions, especially if we needed him to show us again how to use so many of the new features.

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CMehary
1/3/2012 10:02:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: neil fogel

My Review of Lexus of Massapequa:
I found the salesperson, Neil Fogel to be genuinely interested in working to meet my needs. He was at all times patient, courteous and accommodating. He made the process very seamless and enjoyable to the extent possible. I will further add that the sales manager, benny _______ (last name- I forgot) was also enthusiastic without pressuring.
i would recommend this dealership to friends and relatives.

Thank you!

Coleen Ceriello- Mehary

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Craig Diana
12/29/2011 8:03:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil Fogel, Blaise Curci

My Review of Lexus of Massapequa:
Everything should be so pleasurable. I dealt with 2 real professionals, a true credit to their line of business. Buying a car is a very emotional experience. Never did I feel any pressure with regards to the sale or finalizing the business agreement. I felt during the entire experience that they were there caring fully about my interests and that they were working on behalf of my interests.
I expect a long term relationship with Lexus of Massapequa and will recommend both Neil and Blaise when the opportunities arise.

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joecala17
12/24/2011 1:36:26 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Dilegame, Phil Marrotta,Blaise Curcio

My Review of Lexus of Massapequa:
Our experience with Lexus of Massapequa was positive in every aspect.
We were looking for a used Nissan Altima for my son, when we stumbled upon 2 in our price range that were at this dealer. After calling for an appointment to see the cars, my wife and son arrived a little late, in the pouring rain but were cheerfully greeted by Joe Dilegame, who was waiting for them with umbrellas. He described both cars completely,since they had different trim levels/options and then went out in the rain to move other cars on the lot to make both cars accessible for us.
After my son test drove both cars with Joe and my wife they discussed both cars at the dealership and at no time felt pressured or rushed into a purchase.
The next day all 3 of us returned to further inspect one of the cars. Again, Joe Dilegame was ready and waiting for us. After another teat drive and expressing further interest in the car,we were referred to Sales Manager, Phil Marrotta.Within 5 minutes we were able to agree on a price and felt at ease the entire time. No pressure ,no cheap salesman talk.
We then worked with business manager, Blaise Curcio to discuss the best finaning options,service contract,etc..Blaise was very friendly,had some great stories to tell, but focused on our needs and questions in a friendly manner.Upon picking up the car,Joe talked with my Son, made sure he was comfortable in the car before he drove off.
I was impressed with the level of care we received here.

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crddwd
12/23/2011 1:32:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: neil fogel

My Review of Lexus of Massapequa:
i had done business with a different Lexus dealer for 10 years. Massapequa treated me as a stranger with more respect than the other dealership did despite having leased four previous vehicles from them. Looks like I have a new Lexus dealership.

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wheelman38
12/12/2011 5:55:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil Fogel

My Review of Lexus of Massapequa:
I was shopping around for a left over 2011 ES 350. I had called a few dealerships in the area to see when to come in was good . One dealership set up an appointment and when I arrived I was told the person ( some manager ) was doing something else and wouldn't be available. I spoke with a salesman who told me the computers were down and he couldn't give me a price that day. I waited a week without a callback.
By then I had contacted Neil Fogel @ Massapequa Lexus. It was during the "December to Remember" sales event. He advised me that I would be eligible for Lexus loyalty discount, plus the discounted prices on the ES 350 leftovers. I had an IS 250 to trade. The trade in price was the best. Neil negotiated a favorable price for the new vehicle and I financed it thru Toyota for a low percentage. All thru the deal Neil and Massapequa Lexus were courteous, knowledgeable and professional.
The true test of a dealer showing their colors came after I brought the car home. The navigation system went bad after one day. The service technicians were very surprised and challenged by the fault in the system, so much so that they would write a special report to Lexus itemizing this rare occurrence . I had contacted Neil with the Navi problem. He was truly apologetic and helpful. He saw to it that I got a loaner car. The navi unit had to be replaced. Neil called several times to followup on the problem. As a bonus for the trouble I was put thru, Neil got me free oil changes for the warranty period. I am happy with my new ES350, the price, the service and the people at Lexus of Massapequa.

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