My Review Of Lexus of Mt Kisco:
I purchased my Lexus from Lexus of Mt. Kisco via their web site. Due to my wifes physical condition we were unable to physically visit the dealership to view the car. However, based upon Lexus reputation on their CPO Certified cars we felt comfortable with the salesmans, Carl Hoffman, descriptive of the car. He told us the car was "Perfect", with no blemishes or problems.
This was our first "mistake". Even though we were provided with a "Car-fax", please don't be fooled, for the Car-fax really doesn't tell you all.
You must view the car you may be considering before you purchase for there are many other variables to consider and seeing is believing.
There were unsitely damage to three of the four wheels and two slashes on one of the tires.
After taking recept of the car via truck transport the damages were reported by phone to Mr. Scott Orofino. From that point on all communication from Mr. Orofino was never again by phone, only e-mail. He never returned my phone messages. He told me , via e-mail only, that he would take car of things. However, claiming that all these damages were most likely caused by the trucker, who by the way delivered the car to me on a one car carrier traveling only 150 miles.
Mr. Orofino danced around his promises for a few days, via only e-mail.
I was then forced to contact Lexus Corporate in order to receive satisfaction. Lexus Corporate was terrific in responding to my problem and eventually all was corrected.
I suggest you choose a "Route Canal" as a chice before buying your Lexus from Lexus of Mt. Kisco.
It was the worst car buying experience I ever had.
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