This was our first new vehicle purchase ever, and it really could not have gone any better. All three times we visited the dealership prior to picking up our RX350, we were asked several times by different employees if there was anything they could get for us. Someone was always cleaning the dealership too- not just wiping off a table but actually getting down on their hands and knees and wiping the bottoms of window frames and the floor. I am an extremely detailed and organized person, and their operation was exactly the way I like to see things done. I am a big records keeper person, and Eric Murray went out of his way to make us feel comfortable asking for anything. I also appreciated how if Eric or Jason didn't know the answer to one of my questions, they wouldn't blow me off- they would actually admit they didn't know and then they'd find out the correct answer. The negotiation process was fun and we always felt welcome to be there. We left feeling they genuinely wanted us to feel we were taken care of, and that we were now a part of their dealership family. We will absolutely return next time we need a vehicle.
I Recommend This Dealer:
Eric Murray, Jason Fredricks
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