amyjosie9 11/13/2013 6:55:14 PM Reason For Visit: Sales (Used) I Recommend This Dealer: No Employee(s) Dealt With: Brad & Brent Customer Service: 1 Quality of Work: 1 Friendliness: 1 Overall Experience: 1 Pricing: 1 Overall Score: 1.0 My Review Of Lexus of Omaha: Don't ever talk to Brad about getting work done to you car because he will change the paperwork behind your back and charge you $2,163 and say it's only $21.63. They are a bunch of rip offs at Lexus of Omaha. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Lexus of OmahaAdded: 11/21/2013 10:18:51 AMOn behalf of Lexus of Omaha, I would like to express my sincerest apologies that we were not successful at providing you with anything less than an exceptional experience. It was never our intention to mislead you in anyway and I am sorry about any confusion that you may have experienced. If you are willing, I would like the opportunity to speak with you in further detail regarding your concern so we can see about finding a solution that would be to your satisfaction. Please call me at a time that is most convenient for you at 402-333-6400. I look forward to your call. Sincerely—Rob Mueting, General Manager.