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Lexus of Richmond

4.8

238 Lifetime Reviews

9703 Midlothian Tpke, N Chesterfield, Virginia 23235
Closed 8:30 AM - 8:00 PM Hours
Call (804) 323-8000

Top Reviewed Employees

Robert  Jennell, Service Advisor, Lexus of Richmond

Robert Jennell

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Rusty Miller, Sales & Leasing Consultant, Lexus of Richmond

Rusty Miller

Sales & Leasing Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Dale  Farley, Service Advisor, Lexus of Richmond

Dale Farley

Service Advisor
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Newton  Rector, Sales & Leasing Consultant, Lexus of Richmond

Newton Rector

Sales & Leasing Consultant
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

November 10, 2016

"HORRIFIC EXPERIENCE!"

- Lann

My wife and I recently visited this dealership with hopes of leaving with a new vehicle, but instead left feeling extremely disrespected. Mr. Quigley has NO business dealing with the public and Lexus of Richmond should be ashamed of this poor representation of such a fine product.

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November 06, 2016

"Good response to tire replacement error"

- ES 350

I had a tire replaced on ES 350 due to damage resulting from hitting a nail. Although the incorrect brand was mistakenly installed, management dealt with the problem once I brought it to the dealership's attention. The work itself was very good quality - not a mark on the rim.

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September 08, 2016

"Fantastic Experience"

- BSRVA

After having spent many years in the car business myself, I found myself on the "other side of the table" having to purchase a vehicle. Lexus of Richmond was respectful of my time and made it a very smooth transaction. Justin and Shawn had the vehicle ready for delivery when I arrived and Maurice had the paperwork ready for me to sign. Thank you guys for a great experience!

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Featured Inventory

New 2017 Lexus ES, $46323

2017 Lexus ES

$46,323

View Vehicle Details
New 2016 Lexus IS, $41855

2016 Lexus IS

$41,855

View Vehicle Details
New 2017 Lexus RX, $53764

2017 Lexus RX

$53,764

View Vehicle Details
New 2017 Lexus ES, $45077

2017 Lexus ES

$45,077

View Vehicle Details

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Valet Parking
Lexus of Richmond, N Chesterfield, VA, 23235