Lexus of Rockville Centre

Reason for Visit: Sales

I recommend this dealer: No

My Review of Lexus of Rockville Centre:
I came across this Toyota Corolla with VIN# 2T1BR32E03C011437 & Stock# U2867T. The price they have displayed is $8400 with $200 off if the test drive is setup through internet. Here is the link(http://www.cars.com/go/search/detail.jsp;jsessionid=AHZ2TBZOAZ4GZLAYIEQU2VI;?tracktype=usedcc&searchType=24&pageNumber=0&numResultsPerPage=50&largeNumResultsPerPage=0&sortorder=descending&sortfield=PRICE+descending&certifiedOnly=false&criteria=K-%7CE-ALL%7CM-_18-47_%7CG-50000%7CB-9000%7CH-%7CD-_214-426_%7CN-N%7CR-50%7CI-1%7CP-PRICE+descending%7CQ-descending%7CS-_4_%7CY-_2004-2003-2002-2001_%7CX-popular%7CZ-11747&aff=newsday&paId=244518052&recnum=7&leadExists=true). When I called their number (888-283-8981) to inquire, they said it is $12000 per their database. When I said, I saw it for $8400 on internet, they said it alright, I will get it for that price. Then Barbara & I agreed for an appointment for 10/06 at noon. I said thanks to Barbara and kept the phone down. Within 5 min, Barbara called me back saying that the car is gone which I cannot believe as she earlier told me (nefore confirming the price) that she is responsible to show me the car. This means she knows the availability of the car. This is not my first experience with the car dealers but second. I see the asking price something that is attractive, but then I after I setup an appointment, they will say its gone.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Lexus of Rockville Centre:
After extensive research and going to many of the Lexus dealers on Long Island. I was told the price I received from Richard would never happen. Well today I picked up my car. It is everything I expected and more. Richard spent a great deal of time with me and handled the transaction from the moment I walked into the showroom as a true professional. He was not high pressure nor did he ever at anytime try to upsell me. In fact as a sale professional myself he treated me as I always treat my clients. It was the most pleasurable experience I have ever had at an auto dealership.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Lexus of Rockville Centre:
I always ask for John when my car is in for service. I make sure I don't get Nicole.
I've never waited for more than an hour or else they will give a loaner car. In addition, the car always comes back clean and vacuumed. I honestly can't complain about the service, I've only had good experiences with them.

Was this review helpful to you? Yes | No