Lexus of Roseville

Everything went well. Job was done almost exactly when we were told. Rep was polite and professional. The only negative I can think of is it is very hard to call the service department. They don’t answer the were told. Rep was polite and professional. The only negative I can think of is it is very hard to call the service department. They don’t answer the phone More

Always great service!nnnnnhbbbbbbgfdddddccghh MJB JV h h g g h b g bbb bbb bbbv gvghvb hvhvhbh h b v c v b b g g h b g bbb bbb bbbv gvghvb hvhvhbh h b v c v b b More

Great service at Roseville Lexus dealership!Very Great service at Roseville Lexus dealership! Very friendly staff!! No pressure from the sales men or staff. We are enjoying our new (used) car! T Great service at Roseville Lexus dealership! Very friendly staff!! No pressure from the sales men or staff. We are enjoying our new (used) car! Thank you! More

We had a wonderful experience working with Kevin. He is a hustler and helped me accomplish what my criteria and specifications were in purchasing my car. He was forthright and honest which makes him highly r hustler and helped me accomplish what my criteria and specifications were in purchasing my car. He was forthright and honest which makes him highly referable. Also, Sales Mgr Chris was fantastic to work with and made our trade in work. Overall a five star experience. More

Parents have bought multiple cars from here, customer service is great and I was able to purchase my first car from them. Great dealership, and great service. service is great and I was able to purchase my first car from them. Great dealership, and great service. More

Tristan was great to work with. I didn't buy at first but he was patient and followed up with me both before I bought and after. He did a GREAT JOB! he was patient and followed up with me both before I bought and after. He did a GREAT JOB! More

Great new car buying experience! Joe was easy to work with and listened to what I wanted. He was knowledgeable and friendly. Would definitely recommend! with and listened to what I wanted. He was knowledgeable and friendly. Would definitely recommend! More

Really professional, ZERO pressure, and overall a great experience! They were respectful of our time which I greatly appreciated! Would most definitely recommend this team!!! experience! They were respectful of our time which I greatly appreciated! Would most definitely recommend this team!!! More

Paul Kimbrel helped us with our purchase and he was excellent in every way, we would definitely recommend him. Charley Hunt was great also. Would recommend. excellent in every way, we would definitely recommend him. Charley Hunt was great also. Would recommend. More

Got a text that my car was ready however I waited for service person to come tell me it was ready and nobody came after waiting for 15 min. I went up to the billing counter and told the girl I got a text service person to come tell me it was ready and nobody came after waiting for 15 min. I went up to the billing counter and told the girl I got a text but she didn’t receive the paperwork yet. She paged the advisor who came running in with my paperwork. The advisor never gave me an assessment of how my car was doing. The girl running the billing counter never said thank you after my transaction and seemed annoyed that she was working. When I went to retrieve my car they did not take the time to pull up my car so it was accessible. It was parked to the side behind another car that was blocking mine so I had to wedge my car out to leave. Also the said they would detail the inside of the car and that was not done as the coffee stains on the console and the rugs in the back were obviously still dirty. I do not think it was because they were busy I think everyone there was not interested in working as it was a Saturday. Funny because in my job I work retail and (on weekends ) and I can tell when people just don’t want to be there. I also own a Honda Civic and I feel like I get better service at a economy car dealer than what I expected from Lexus a luxury brand car dealer. Very disappointing. More