My Review Of Lexus of South Atlanta:
My sister and I went to buy 2 CT200. I have mine quite ready but the one that my sister want isn't available yet. She went thru all the paper work , put down the deposit, and make sure that the finance was 0.9%.
The next week we came back to pick up the car , the sale man made us wait for so long and we had to do the paper work again. Went thru all the signing and reading again. Finally we go to the finance guy, but instead like they said before , it was 1.9% finance not 0.9%.
It was really dissapointed bc we checked with them so many time b4 we left on the first day. Also , the sale man knew from the beginning that was 1.9% finance but he never let us know in the first place. Let us go thru all trouble, driving long way, came and see them very early in the morning, and still sit and wait for hours . But the worst is that they refuse to give back my sister deposit . They said the Lexus headquarter had the money. I called and confirmed but the headquarter said they didn't receive any money from them bc the buying transaction never been process so there was no money send to the headquarter . What's a big lie. I called back the dealer to ask for the refund check, they finally accepted but it took up to 7 weeks for us to receive back the check. In the mean time, after two weeks that i bouht my car my sister went to Hennessy Lexus and bought her car. She received the car license plate 2 weeks after that. I still hadnt got mine yet, even until the temporary plate expired . I called the dealer again cuz over a month but I still didnt have the plate yet. They said bc I paid with check (what the...., should I carry 20k cash run around), but my sister paid with check too, AND SHE BOUGHT HER CAR 2 WEEK AFTER I DID, y would her got her plate way b4 I did. There is only one reason , THEY ARE REALLY LACK OF WORK. They also said I still could drive with the expired plate. Trusted them one more time , I took the car to go work. The next day I still didnt see the plate send home yet, I called the police department to find out could I drive with expired plate. The police said absolutely NO, NEVER DRIVE WITH EXPERIED PLATE, even the car plate is in process.
I was almost in big trouble cuz of this dealer, always provide faulse information , big lie, & not respond for what they suppose to do.
Highly NOT recommend to anyone
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