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Lia Honda Northampton

Northampton, MA

4.9
552 Reviews

293 King St

Northampton, MA

01060

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Showing 552 reviews

April 03, 2024

Very happpy to discover that they had the exact car that I was interested in. Sales person, jason brooks was excellent. More

by Frances
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Jason Brooks
Apr 04, 2024 -

Lia Honda Northampton responded

Frances, that's wonderful! Thanks for the positive feedback on working with Jason. We're delighted he effortlessly accommodated your interest in that vehicle. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Honda!

March 02, 2024

Our recent experience at Lia Honda was made both pleasant and easy by Alfredo. He was attentive to our questions and concerns. There were points in the purchasing process when we had to wait for the next s More

by docpb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahran Zafar, Alfredo Settembre
Mar 06, 2024 -

Lia Honda Northampton responded

Thank you for taking the time to share your feedback with us! We're happy to hear Alfredo was there for you at every step in the process. We wish you all the best in your travels to come, from everyone at Lia Honda!

March 01, 2024

Amazing customer service! Everyone was very polite, great communication and help me with everything! Thanks More

by Gabriellegonzalez117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Jason Brooks, Joe Dubuc
Mar 06, 2024 -

Lia Honda Northampton responded

Thanks for taking a moment to give us the highlights of your dealership experience! We're delighted our team was committed to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

February 27, 2024

Alfredo was an informative and helpful salesman. He answered all of our questions and helped us to efficiently purchase our vehicle in a timely manner. I would purchase another car from Lia Northam More

by Michaelclarity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Alfredo Settembre
Mar 01, 2024 -

Lia Honda Northampton responded

Thanks for taking a moment to give us the highlights of your dealership experience with Alfredo! We're delighted he was committed to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

February 15, 2024

Amber Brainerd was my salesperson. What a joy to work with she is professional, excellent communicator, kind, and very knowledgeable about the Ridgeline. She kept me updated on the ve More

by magresto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock
Feb 15, 2024 -

magresto responded

Five stars all around.

Feb 16, 2024 -

Lia Honda Northampton responded

We're so pleased you enjoyed a pleasant dealership experience guided by Amber and Ally! Thank you for taking the time to review and recommend their expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!

February 14, 2024

Lia Honda’s sales professional, Ms. Brainerd, was great to work with….absolutely no pressure she is a great communicator and negotiated a better deal on my behalf. Excellent service and More

by laker946
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Brainerd
Feb 15, 2024 -

Lia Honda Northampton responded

Thank you for your wonderful review! We are glad that Amber took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. Congratulations on your new Honda Pilot!

January 28, 2024

Your Amber is excellent. She had great patience with this elderly woman and was happy, smiley and intelligent. She has learned her job well. Do not lose her! You other sta More

by HestellaV13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The gentleman who worked with Ally Rock, Ally Rock, Amber Brainerd
Jan 30, 2024 -

Lia Honda Northampton responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Amber's exceptional service. It is our pleasure to assist you, and our whole team appreciates your kind words We wish you the most pleasant travels, from everyone at Lia Honda!

January 20, 2024

This dealership has great staff and customer service. Nathan Dejesus was our salesman and he did a great job. Explained all the options of the Accord we were considering and was patient with all our ques More

by Jim W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Juan Lozada, Nathan DeJesus
Jan 23, 2024 -

Lia Honda Northampton responded

Jim, we're so pleased you enjoyed a pleasant and accommodating dealership experience guided by Nathan and Juan! Thank you for taking the time to share the highlights. We wish you all the best in your future travels, from the entire team at Lia Honda!

Jan 23, 2024 -

Jim W responded

Thank you. Just wanted to let you know that the people we worked with at Lia were Nathan and Juan

January 18, 2024

Excellent customer service. Zahran was amazing. Working with him was so easeful and the best car buying experience I’ve had. More

by cduffy986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brainerd, Mike Claffey, Zahran Zafar
Jan 19, 2024 -

Lia Honda Northampton responded

We're so pleased you enjoyed a pleasant dealership experience guided by Zahran! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!

January 17, 2024

Thank you, Kyle, for your excellent service today (January 17, 2024), You have restored my faith in Lia Honda! More

by doloresakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle (manager)
Jan 18, 2024 -

Lia Honda Northampton responded

Thank you for stopping by to share positive and uplifting feedback with us! We're really pleased Kyle provided you with all the support and expertise you needed to make this a positive experience. Please come see us again some day!

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