Lia Honda of Northampton

Reason for Visit: Sales

I recommend this dealer: No

My Review of Lia Honda of Northampton:
We recently bought a car from this dealer. It is very hard to believe that they are an award winning dealership when they hire people who are unprofessional. I am sure there are many wonderful sales people at this dealership but we must have landed the sour grape from the lot. He claims to be a 'senior sales man' with a lot of experience. That may be, however he clearly lacks any good sales ethic and good interpersonal skills. He made us feel very pressured to buy and when we changed our minds with the model, he faulted us for doing so. In the middle of negotiations he even threw our file on the floor and lost his temper. Him being inappropriate did not end there! In my mind, there is no reason for a consumer to ever feel upset about their purchasing experience.

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