Liberty Ford Solon

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b1234
3/21/2005 10:48:38 AM

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Reason for Visit: Service

I recommend this dealer: No

My Review of Liberty Ford Solon:
I took my 2002 Expedition the Liberty Ford Solon for service (cracked exhaust manifold). The dealer had the truck for 5 day but indicated that the service was completed in two. They were unable to explain the remaining three days. When I picked up the truck there was damage to the front bumper (dented and paint chipped) and the left running board and rear quarter panel. I notified the service manager and store manager. Both informed me that "leaving my truck with them was no different that parking in a KMART parking lot." They are not responsible for damage that occurs while the truck is in their lot. Think twice about doing business with a company that is this irresponsible with your investment!

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